DevOps Engineer
Jampp
(Internet and Information Technology, 50-250 employees)
Keywords
Active Directory
Agile Methodology
Amazon Web Services
Apple IOS
Technical Support
Bash Shell
Linux
DevOps
Python (Programming Language)
MySQL
Skills
Agile, MySQL, TCP/IP, DevOps, Kubernetes, AWS, Citrix, Salesforce, Microsoft 365, Windows, Linux, Active Directory, Bash, Python, MacOS
Project history
06/2022
-
Present
I design and maintain the infrastructure and services that form the base of Jampp’s projects, including: Kubernetes clusters, application servers, code collaboration infrastructure and cloud (AWS) management. Additionally, I offer assistance to employees who are having problems with their computers (such as RAM or CPU slowness), the Google Suite of products, or any of our numerous internal apps.
05/2021
-
06/2022
Help Desk SSR
JP Morgan Chase & Co
As the team's database specialist, I assumed duties typically associated with a
level 3 Help Desk technician. This entailed resolving high-complexity tickets,
collaborating with the Engineering team to address problems relating to the
application's development, and keeping regular contact with the product
owners of the most crucial applications for the company. Due to my expertise
with AWS, I also served as the point of contact for matters relating to the
cloud.
level 3 Help Desk technician. This entailed resolving high-complexity tickets,
collaborating with the Engineering team to address problems relating to the
application's development, and keeping regular contact with the product
owners of the most crucial applications for the company. Due to my expertise
with AWS, I also served as the point of contact for matters relating to the
cloud.
01/2020
-
12/2021
Help Desk Jr.
Sandvik
Through the Service Now ticketing system, I provided assistance to
English-speaking clients. I resolved issues involving, among other things, Citrix,
Salesforce, and the Microsoft 365 suite of apps. Additionally, I handled cases
pertaining to problems with Operative Systems like Windows, Linux and Mac,
and I administered users and permissions using Active Directory.
English-speaking clients. I resolved issues involving, among other things, Citrix,
Salesforce, and the Microsoft 365 suite of apps. Additionally, I handled cases
pertaining to problems with Operative Systems like Windows, Linux and Mac,
and I administered users and permissions using Active Directory.
01/2018
-
01/2020
Customer Support
McDonald's
Local Availability
Only available in these countries:
Argentina
