02/18/2025 updated

LS
100 % available

Cybersecurity and other

São Paulo, Brazil
Brazil
Computer Science
São Paulo, Brazil
Brazil
Computer Science

Cybersecurity Analyst | IT Support Specialist | Help Desk Technician
With a solid foundation in Information Security Technology, I am an aspiring Cybersecurity Analyst with hands-on experience in IT support and help desk operations. Over the past few years, I have honed my technical skills by providing end-user support, troubleshooting hardware and software issues, and managing IT infrastructure. My goal is to transition into a cybersecurity role where I can leverage my expertise in network security, incident response, and vulnerability management to protect digital assets and mitigate cyber threats.
Technical Skills & Expertise
  • Cybersecurity & Information Security
    • Knowledge of network security principles, including firewalls, IDS/IPS, and VPN configurations.
    • Understanding of cyber threats, vulnerabilities, and risk mitigation techniques.
    • Basic experience with penetration testing, vulnerability assessments, and SIEM tools.
    • Familiarity with incident response frameworks (NIST, MITRE ATT&CK, CIS Controls).
  • IT Support & Help Desk
    • Proficient in Windows and Linux administration, including user account management and system troubleshooting.
    • Strong troubleshooting skills for hardware, software, and network-related issues.
    • Experience in Active Directory, Office 365, and cloud-based services.
    • Ability to handle ticketing systems and remote desktop support tools.
  • Networking & System Administration
    • Understanding of TCP/IP, DNS, DHCP, VLANs, and network protocols.
    • Basic experience with Cisco networking devices and configurations.
    • Familiar with virtualization technologies (VMware, Hyper-V).
  • Soft Skills & Problem-Solving
    • Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently.
    • Excellent communication and customer service abilities, ensuring users receive effective support.
    • Ability to work under pressure and adapt quickly to new technologies and challenges.
Education & Certifications
  • Technology in Information Security | UNINOVE (Graduated in December 2024)
  • Currently pursuing cybersecurity training to obtain industry certifications (CompTIA Security+, CEH, or similar).
Career Goals & Aspirations
My primary goal is to secure a position as a Junior Cybersecurity Analyst, where I can apply my IT support background to monitor security events, analyze threats, and implement security measures. I am continuously improving my skills through hands-on labs, cybersecurity challenges, and ongoing learning.
I am eager to bring my technical expertise, problem-solving mindset, and passion for cybersecurity to an organization that values security and innovation. If you're looking for a dedicated professional ready to grow and contribute to your security team, let's connect!

Languages

EnglishBasic knowledgePortugueseNative speaker

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