Associate IT-Helpdesk
Sutherland Philippines
(Other, 500-1000 employees)
Keywords
Project Management
Administrative Operations
Technical Acumen
Research
Calendar Management
Data Entry
Records Management
General Administrative Support
Instant Messaging
Office Suite
Skills
I am your General Virtual Assistant who can provide administrative, technical, or creative support remotely. Here are the fundamental skills I possess :
- Communication Skills: I can communicate through various channels, such as email, phone calls, video conferences, and instant messaging.
- Organizational Skills: I have excellent organizational skills to manage my time, prioritize tasks, and meet deadlines. This includes scheduling appointments, coordinating meetings, and maintaining calendars.
- Administrative Support: I handle administrative tasks like managing emails, handling correspondence, organizing files, data entry, and creating reports. I am proficient in office software like Microsoft Office or Google Suite.
- Customer Service: I am responsible for handling customer inquiries, resolving issues, and providing support. I have good customer service skills to handle client interactions in a professional and helpful manner.
- Research Skills: I conduct online research on various topics, gather information, and provide summaries or reports based on the findings.
- Technical Skills: Depending on the client's requirements, I have technical skills such as proficiency in using specific software or tools, basic troubleshooting, managing websites or social media accounts.
- Project Management: I am involved in managing projects, coordinating tasks, and ensuring timely completion. I possess project management skills, including task delegation, tracking progress, and effective communication with team members.
- Flexibility and Adaptability: I work with different clients or projects, I have adaptable and flexible approach. I can quickly learn new tasks, adjust to different work environments, and handle changing priorities.
- Problem Solving: I encounter various challenges in my work. Strong problem-solving skills allow me to identify issues, develop solutions, and make decisions independently when necessary.
- Professionalism and Confidentiality: I handle sensitive information and work closely with clients. I must maintain professionalism, handle confidential data with care, and maintain client confidentiality.
Project history
03/2014
-
Present
07/2011
-
12/2013
Customer Service Representative
Sykes Asia Inc
(Other, 500-1000 employees)
11/2008
-
04/2011
Account Specialist
Pacific Hub Corporation
(Telecommunications, 50-250 employees)
Certifications
Local Availability
Only available for remote work
