02/27/2026 updated
Premium member
100 % availableSAP Delivery Manager/ITIL Project Manager
Madrid, Spain SAP S/4 Hana Integrated Processes, ITIL Certificate and Fintech Master's Degree by MIT
About me
SAP Delivery Manager with expertise in the following sectors : Telecommunications, Logistic, Industry and Aerospacial, working with multinational companies, in a multicultural environment. Excellent interpersonal and communications skills in Spanish, French and English.
HTMLTelecommunicationsBusiness EnglishUnixEnterprise Resource PlanningEspañolFrenchInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementProject ManagementSAP ERPOracle ApplicationsSAP HANASupply Chain ManagementShell Script
SAP S/4 Hana Delivery Manager, functional and SAP Basis experienced.
ITIL Project Management
Extensive experience in IT project management, particularly in telecommunications and fintech sectors.
Fintech Expertise
Deep knowledge of fintech software products and consulting solutions for the financial industry.
Multilingual Communication
Excellent interpersonal and communication skills in Spanish, French, and English, facilitating work in multicultural environments.
IT Service Management
Proficiency in ITIL and service delivery management, including managing large-scale IT infrastructure.
ERP Systems (SAP S/4 Hana Integrated Processes)
Experience with Enterprise Resource Planning systems, particularly in financial processes and supply chain management.
Telecommunications
Expertise in telecom (BSS) systems and logistics, with a focus on billing software and infrastructure management.
Software Development
Skills in HTML development, shell scripting, DB ORACLE administration, and UNIX OS.
Languages
EnglishFluentFrenchFluentSpanishNative speaker
Project history
Results-driven SAP Delivery Manager with responsibility for leading SAP Programs and application services across the EMEA region at global industrial manufacturer company Flowserve. Extensive experience managing across-functional and multicultural teams, overseeing end-to-end SAP implementations, support and operations. Proven track record in driving digital transformation initiatives, optimizing business processes (FI/CO, MM, SD, PP) and ensuring alignment between IT strategy and business objectives. Strong stakeholder management skills, vendor governance expertise, and consistent focus on operational excellence, cost control and service quality improvement. Direct management of 5 Flowserve Business Analysts and ABAP developer resources. Key achievements: managing delivery of a catalog of 300+ functional SAP and Oracle ERP change requests/projects and supporting 2000+ ERP incident queue, yearly. Implementing 55 projects and enhacements in 6 months period and consistent incident SLA 98% through the year.
ITIL Service Delivery Manager responsible for SAP Basis Service, managing over 600 servers and 3 SAP teams remotely located in Romania, France and Tenerife. Using ServiceNow in a trilingual position, reporting to ATOS France and SAFRAN. Key achievements: promoting the sales of project to enhance SAP monitoring.
Founded and led a Fintech consulting company, providing sales of fintech software products and consulting solutions. Also acted as an Expert Evaluator at European Commission, assessing of the viability projects to approve EU funding.