IT BUSINESS ANALYST, BUSINESS ANALYST, BUSINESS PROCESS SPECIALIST, REQUIREMENTS ENGINEER

Subcontracted by Today Experts

• Project Management, Business analysis, IT Business analysis
• Requirements specification, Project documentation production
• Process analysis, process development, process architecture, solutions delivery
• UX, UI & software functionality analysis & optimization, new software functionality implementation

INTERCONNECTION & MVNO BILLING OPTIMIZATION

• Identification of issues in the Wholesale Billing Process

Identifying gaps and process imperfections between Core, Mediation & Billing departments, through analysis of core CDRs (Call Detail Records), mediation mapping, call scenarios, trunk tickets, SLAs and billing logic, to determine the cause of data processing problems.

NEW WHOLESALE BILLING REQUIREMENTS SPECIFICATION

• Creating requirement specification used as a base for development and implementation of the new Wholesale Billing system for A1 EU business in Austria, Slovenia, Serbia and the Northern Republic of Macedonia

Analyzing the specific needs of each company in connection with Wholesale Billing. Identification of the missing functionalities of the existing system that lead to workarounds and manual effort.

OPEN ACCESS NETWORK - WHOLEBUY PARTNER MANAGEMENT SYSTEM REQUIREMENTS

• Creating IT scoping document which served as the basis for the RFP (Request for Proposal) used for selecting the future application provider of the new Wholebuy Partner Management system for A1 Austria's Open Access Network

Analyzing and gathering business requirements from various business departments, and specifying the needed features and functionalities of the future Partner Management system.

OPEN ACCESS NETWORK – ADDRESS UPLOAD AUTOMATION

• Expending functionalities of the address verification & upload system
• Reducing system address upload error from 20% to 2% of all addresses
• Creating address upload requirements serving as the base for future address upload automation

Analyzing OAN addresses collection conditions, analyzing the data quality of address files and identifying gaps in the current process.

CPQ PROJEKT

• Digitization of Wholesale products
• Optimization of the CPQ Wholesale sale application

Identifying functionality issues and product implementation faults through analyzing the UX, UI and application functionalities. Implementation of correct behavior, in cooperation with Users, System Architects and Designers.

AUDI PROJECT

• Automation of Wholesale products ordering process, between SAP ERP and other sales applications
• Optimization of the Wholesale sales products set-up

Analyzing Wholesale products logic, identifying product information that needs to be transmitted due to processing needs and creating correct mapping between different applications, to enable automation of Ordering Processes. Testing & implementation of the solution.

* Business analysis, IT Business analysis
* Process analysis, process development, process architecture, process automation, solutions delivery
* Requirements specification, Project documentation production, creating software requirements
* UX, UI & software functionality analysis & optimization, ERP Software implementation


OPTIMIZATION AND AUTOMATION OF BUSINESS PROCESS OPERATIONS
* Enabling full automation of business operations of service delivery and production companies
By developing business models which served as bases for made to measure ERP software

COOPERATION ON MADE TO MEASURE ERP SOFTWARE DEVELOPMENT
* Delivering a made to measure ERP software enabling
By participation on software development & implementation, together with IT team on creating a practical and
high-quality UI & UX