Please upgrade to the business membership to download freelancers' CVs.
Skills
Quality assurance engineer with success reviewing features and testing
functionality to identify common and complex software problems. Eager to
contribute to team success through hard work, attention to detail, and
excellent organizational skills. Collaborates with cross-functional team
members to enhance software package quality. Motivated to learn, grow,
and excel in Software development.
App Store, API, bug reports, software package, Google Docs, Google Drive, Jira, Excel, Microsoft Excel, Microsoft Word, Mobile software, Regression testing, SQL, Smoke testing, Software development, applications development, spreadsheets, Test case, writing test cases, software testing, Trello
Project history
04/2022
-
06/2023
QA engineer
Fortnight Studio
(Internet and Information Technology, 10-50 employees)
- Mobile & Web software testing;
- Development of test methodology - finding the best approach for
testing features, test brainstorming, troubleshooting, and root cause
analysis;
- Communication with the Product Team and Developers team;
- Direct communication with clients;
- Support in resolving client's issues; - Team management - Managing a team of Developers, overseeing the
product roadmap, ensuring the continuous timely delivery of work;
- User story writing;
- Problem-solving - finding solutions for challenges arising from daily
tasks and duties;
- different levels of testing - Smoke/Sanity/Regression testing;
- Confirmation testing; - Exploratory testing;
- Test case management;
- Analysis and reporting
04/2021
-
09/2022
QA engineer
TestDevLab
* Mobile software testing;
* Smoke testing;
* Regression testing;
* Sanity testing
* Confirmation testing;
* Exploratory testing;
* Communication with Product and Developers team;
* Problem-solving - finding solutions for challenges arising from daily
tasks and duties;
* Organizational duties, team leading
01/2020
-
04/2021
QA engineer
Barracuda FX
Test documentation - understanding requirements, writing test cases
for new features (stories), writing clear bug reports;
Development of test methodology - finding the best approach for
testing features, test brainstorming, troubleshooting, root cause
analysis;
Functional testing;
Regression testing;
Smoke testing;
Communication with Product and Developers team;
Problem solving - finding solutions for challenges arising from daily
tasks and duties;
06/2018
-
01/2020
Customer Support Agent
Barracuda FX
Primary point of contact for all customer interaction
Ownership of ticket management
Management of customer communications through incident and
service request lifecycle
Troubleshooting and resolving of customer incidents
Fulfilment of customer service requests
Management of functional escalations
Cross functional engagement with internal teams on incident and
11/2015
-
05/2018
Corporate Relationship Officer in Corporate and Investment Banking Division
Ohri dska Banka AD Skopje - Societe Generale Group
dska Banka AD Skopje - Societe Generale Group
* Cold calling and arranging meetings with new clients
* Preparation and presentation of spreadsheets and documents supporting products and services of
the bank
* Development and management of new and existing business relationships
* Optimization of current portfolio
* Sales of banking products
* Disbursement of loans
* Advising for banking products
* Development of synergy between back office departments to ensure that business banking
solutions meet client needs and enhance corporate identity
* Updating financial data in clients profile
* Reporting to all departments on existing cooperation with clients
07/2015
-
10/2015
Intern at Capital Markets and Trading department, Corporate and Invest Banking
Division Ohridska Banka AD Skopje - Societe Generale Group
Division Ohridska Banka AD Skopje - Societe Generale Group
Help in pricing for the sale and purchase of foreign currency with customers and on the interbank
national market;
Help in monitoring and realisation of foreign exchanges;
Monitoring of arranged deals;
Preparation of Tickets made for arbitrage;
Help in preparation of report and analysis on the foreign exchange market from previous day;
Relationship and contacts with institutions and clients;
11/2013
-
09/2014
Content creator
Brand Union
Creating content for marketing on social networks
Publishing content
Help in planning internet campaigns