I was responsible for the launch and development of a new brand operating in the sale of loose-leaf tea and tea accessories, targeting both B2B and B2C markets:
- Research and development of new products in collaboration with international suppliers
- Design of the coordinated image for the new corporate brand
- Planning and managing of the launch activities for the new brand
- Development of graphic and promotional content for both online and offline use (catalogs, brochures, banners, presentations)
- Creation of the first website with integrated e-commerce functionality on WordPress
- Management and updating of the e-commerce website on PrestaShop
- Management and update of B2C marketplaces (Amazon and ePrice) and the Amazon Vendor platform (UK, DE, FR, IT)
- Production and post-production of photographic materials
- Creation of materials for events
- Design and development of graphics for print advertising
- Design and creation of product packaging
- Management of the online and offline product catalog, updating product sheets
- Inspection of incoming goods and verification of packaging compliance
- Creation of promotional materials
- Data collection and report preparation
- Management and updating of the website content
- Creation and management of B2B and B2C price lists
- Organization of trade fairs and industry events
- Writing and editing of SEO-optimized content for the website
- Design and sending of newsletters with MailChimp
- Processing of B2B and B2C orders, coordination with warehouse, logistics, and accounting teams
- Direct communication with B2B and B2C customers
- Customer service and handling of returns and complaints
- Management of digital marketing activities