09/06/2022 updated
NB
100 % available
Senior SOC Analyst
Farmers Branch, USA
USA
Ethical Hacking and Network Security BscHTML, JavaScript, SQL, VMWare, Threat Hunting, Cyber Security Documentation, Automated Application, Log Analysis, Malware, Splunk, Phishing, Web Applications, IT security
Languages
EnglishNative speaker
Project history
* Acted as an escalation point to aid Incident Response and Monitoring in investigations,
including packet analysis, log analysis and malware triage.
* Utilized Splunk Enterprise Security, to create correlation searches to detect and alert on
threat entity activity.
* Reviewed threat intelligence feeds for IOCs, actionable items, identified potential threats
and recommended remediation actions to relevant teams.
* Performed analysis of Phishing events, determined scope of campaigns, and performed
remediation actions.
* Undertook active and passive scans across multiple platforms in the business utilizing tools
such as Burp and Cymulate.
* Provided ad hoc scans of web applications and domains within the environment when requested,
providing reports on findings and suggesting remediation steps when required.
* Analyzed alerts triggered by suspicious events to include Network and Host based logs,
utilizing Splunk, Packet Captures, and host logs.
* Recommend improvements in security configurations, processes and procedures.
including packet analysis, log analysis and malware triage.
* Utilized Splunk Enterprise Security, to create correlation searches to detect and alert on
threat entity activity.
* Reviewed threat intelligence feeds for IOCs, actionable items, identified potential threats
and recommended remediation actions to relevant teams.
* Performed analysis of Phishing events, determined scope of campaigns, and performed
remediation actions.
* Undertook active and passive scans across multiple platforms in the business utilizing tools
such as Burp and Cymulate.
* Provided ad hoc scans of web applications and domains within the environment when requested,
providing reports on findings and suggesting remediation steps when required.
* Analyzed alerts triggered by suspicious events to include Network and Host based logs,
utilizing Splunk, Packet Captures, and host logs.
* Recommend improvements in security configurations, processes and procedures.
* Conducted call and ticket quality analysis for less experienced members of staff.
* Analyzed key knowledge gaps within the team and rectified through training and creating
process documentation.
* SME for many of the different contracts supported on a shared service desk.
* Undertook many projects to increase the awareness of IT security within supported companies,
often providing leading these projects from a service desk perspective.
* Analyzed key knowledge gaps within the team and rectified through training and creating
process documentation.
* SME for many of the different contracts supported on a shared service desk.
* Undertook many projects to increase the awareness of IT security within supported companies,
often providing leading these projects from a service desk perspective.
* Provided 1st and 2nd line support as the Senior Analyst for the contract assigned.
* Implemented and maintained processes for the desk, liaising with the customer to
* maintain a flow of relevant knowledge for analyst.
* During the phase out of the contract, helped liaise with the new support team, to create new
processes and documentation to ease the transition from one service desk to another.
* Performed quality checks on analyst, making sure the guidelines for quality were maintained on
the desk.
* Maintained SLA's and KPI's, meeting the targets agreed upon by the customer.
* Implemented and maintained processes for the desk, liaising with the customer to
* maintain a flow of relevant knowledge for analyst.
* During the phase out of the contract, helped liaise with the new support team, to create new
processes and documentation to ease the transition from one service desk to another.
* Performed quality checks on analyst, making sure the guidelines for quality were maintained on
the desk.
* Maintained SLA's and KPI's, meeting the targets agreed upon by the customer.