04/02/2026 updated
PD
100 % available
Senior Operations Analyst - Revenue Cycle Management & Process Improvement
Nugegoda, Sri Lanka
Only remote
BSc (Hons) in Business Information SystemsRevenue Cycle Management
Comprehensive management of revenue cycle operations including insurance claims processing, payment reconciliation, and denial resolutions with 4+ years of experience
Data Analysis & Reporting
Advanced data analysis capabilities with proficiency in creating daily, weekly, and monthly financial reports while ensuring accuracy and compliance
Process Improvement & Team Leadership
Expertise in enhancing operational workflows, leading training sessions for new associates, and spearheading special projects for process enhancements
Payment Reconciliation
Daily, weekly, and monthly financial transaction reconciliation ensuring accuracy and compliance standards
Client Communication
Strong client relationship management through clear communication, support, and proactive issue resolution
MS Office Suite
Proficient use of Microsoft Office applications for business operations and documentation
ERP Systems
Experience with Enterprise Resource Planning systems for operational management
Quality Control
Team quality control contribution and process documentation maintenance including change management logbooks
KPI Management
Timely achievement of Key Performance Indicators across multiple teams and stakeholders
Compliance Standards
Meeting company standards including ISO 9001, ISO 27001, HIPAA, quality and compliance requirements
Comprehensive management of revenue cycle operations including insurance claims processing, payment reconciliation, and denial resolutions with 4+ years of experience
Data Analysis & Reporting
Advanced data analysis capabilities with proficiency in creating daily, weekly, and monthly financial reports while ensuring accuracy and compliance
Process Improvement & Team Leadership
Expertise in enhancing operational workflows, leading training sessions for new associates, and spearheading special projects for process enhancements
Payment Reconciliation
Daily, weekly, and monthly financial transaction reconciliation ensuring accuracy and compliance standards
Client Communication
Strong client relationship management through clear communication, support, and proactive issue resolution
MS Office Suite
Proficient use of Microsoft Office applications for business operations and documentation
ERP Systems
Experience with Enterprise Resource Planning systems for operational management
Quality Control
Team quality control contribution and process documentation maintenance including change management logbooks
KPI Management
Timely achievement of Key Performance Indicators across multiple teams and stakeholders
Compliance Standards
Meeting company standards including ISO 9001, ISO 27001, HIPAA, quality and compliance requirements
Languages
EnglishGoodSinhalaFluent
Project history
Managed revenue cycle operations including insurance claims, payment postings, and denial resolutions. Reconciled financial transactions, led training sessions, exceeded client SLAs, and spearheaded process enhancement projects while ensuring compliance with ISO standards.