09/06/2022 updated
100 % available
Customer service representative
Sector 5, Romania
Romania
Bsc. Electronics and Telecommunication.computer science, ECDL, Office package, word processing, spreadsheets
Languages
GermanGoodEnglishGoodRomanianGood
Project history
Teleperformance Romania, Bucharest (Romania)
- Providing customers technical service and experience;
- Individual communication with customers via verbal and written communication;
- Resolving all customer issues on the first contact, including future customer needs and issues;
- Communicating with customers of all gaming skill levels;
- In conjunction with Management, identifying top issues as well as providing ideas for improvements
that are related to serving customers with an exceptional level of service.
- Providing customers technical service and experience;
- Individual communication with customers via verbal and written communication;
- Resolving all customer issues on the first contact, including future customer needs and issues;
- Communicating with customers of all gaming skill levels;
- In conjunction with Management, identifying top issues as well as providing ideas for improvements
that are related to serving customers with an exceptional level of service.