SAP C4C Techno-Functional & Integration Consultant
LG&E KU
(Energy, water and environment, >10.000 employees)
Keywords
Skills
- 2 years of ByD & C4C technical consultant experience encompassing a wide range of skill set with a good track record of successful implementations with experience in C4C Cloud Application Studio.
- Experience in analysis, design, development, customizations and implementation of business requirements in various C4C modules.
- Consulting experience in production support, managing incidents and suggesting solutions to customers.
- Resolve complex functional and technical issues by analyzing business processes, providing reliable prototypes to the client.
- Good communication skills, interpersonal skills, self-motivated, quick learner, team player.
- Technically sound in supporting, troubleshooting and writing code/logic.
- SOAP & REST Services.
- Hands-on experience in moving solution and patches across tenants.
- Experience in integrating third party SAP and Non-SAP Systems.
- SAP C4C SDK (Technical)
- ABSL, BODL, UI Designer, Embedded Component, Extension, Enhancement, BadI Enhancement, Ruby Scripting, Screens, Transports, Debugging, Troubleshooting, Mashups, WebService, OData Service
- SAP C4C Functional
- Scoping, Adaptations, Extensions, Data Workbench, Mashups, WebService, OData Service, Workflow, Communicatin Scenario, Communication Arrangement
- SAP C4C Integration
- Integration with SAP & Non-SAP Systems
- SAP CRM Technical
- SAP CRM Functional
- SAP CRM Integration
- Middleware, Integration with SAP & Non-SAP Systems
Project history
03/2020
-
Present
Gap analysis about the requirements.
Discussion with Business stakeholders about the requirements
Worked closely with HCI Developer for the integration.
Development in C4C using ABSL, BODL, Enhancement Option/BadI and KUT.
Internal Communication
Business Object Extensions.
Standard Screen enhancements.
Workflow.
Mashups.
Data Workbench for Initial Load.
Scoping, Fine-Tuning activation and deactivation during production cutover period for initial load
Discussion with Business stakeholders about the requirements
Worked closely with HCI Developer for the integration.
Development in C4C using ABSL, BODL, Enhancement Option/BadI and KUT.
Internal Communication
Business Object Extensions.
Standard Screen enhancements.
Workflow.
Mashups.
Data Workbench for Initial Load.
Scoping, Fine-Tuning activation and deactivation during production cutover period for initial load
05/2019
-
03/2020
SAP C4C Technical Consultant & Integration Consultant
Continental Tyre
(Automotive and vehicle construction, >10.000 employees)
Client Continental Tyre
Team Size 9
Role Technical Consultant & Integration Consultant
Project Details SAP Hybris C4C, CRM Enhancement, Support
Involved in the below activities:
* Gap analysis about the requirements.
* Discussion with Business stakeholders about the requirements
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Development in C4C using ABSL, BODL and KUT.
* Business Object Extensions, Custom BO.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* Data Workbench for Initial Load.
* Scoping, Fine-Tuning activation and deactivation during production cutover period for initial
load
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4
Team Size 9
Role Technical Consultant & Integration Consultant
Project Details SAP Hybris C4C, CRM Enhancement, Support
Involved in the below activities:
* Gap analysis about the requirements.
* Discussion with Business stakeholders about the requirements
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Development in C4C using ABSL, BODL and KUT.
* Business Object Extensions, Custom BO.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* Data Workbench for Initial Load.
* Scoping, Fine-Tuning activation and deactivation during production cutover period for initial
load
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4
12/2018
-
05/2019
SAP C4C Integration Consultant & Technical Consultant
Bosch
(Industry and mechanical engineering, >10.000 employees)
Client Bosch
Team Size 5
Role Integration Consultant & Technical Consultant
Project Details SAP Hybris C4C Implementation, Enhancement
Activities
Involved in the below activities:
* Gap analysis about the requirements.
* Met with business stakeholders about the requirement, filtered them, translated them into
functional & technical requirements and converted to real inputs.
* Prepared functional specs and technical documents and got those approved to start the
development.
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Development in C4C using ABSL, BODL languages and KUT enhancement tool.
* Business Object Extensions, Custom BO.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* Mashups.
* Translation.
* Data Workbench for Initial Load
* Scoping, Fine-Tuning activation and deactivation during production cutover period for initial
load
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4
Team Size 5
Role Integration Consultant & Technical Consultant
Project Details SAP Hybris C4C Implementation, Enhancement
Activities
Involved in the below activities:
* Gap analysis about the requirements.
* Met with business stakeholders about the requirement, filtered them, translated them into
functional & technical requirements and converted to real inputs.
* Prepared functional specs and technical documents and got those approved to start the
development.
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Development in C4C using ABSL, BODL languages and KUT enhancement tool.
* Business Object Extensions, Custom BO.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* Mashups.
* Translation.
* Data Workbench for Initial Load
* Scoping, Fine-Tuning activation and deactivation during production cutover period for initial
load
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4
09/2017
-
10/2018
Integration Consultant & Technical Consultant
Kennametal Inc.
(Industry and mechanical engineering, >10.000 employees)
Client Kennametal Inc.
Team Size NA
Role Integration Consultant & Technical Consultant
Project Details SAP Hybris C4C Implementation
Activities
Involved in the below activities:
* Gap analysis about the requirements.
* Met with business stakeholders about the requirement, filtered them, translated them into
functional & technical requirements and converted to real inputs.
* Prepared functional specs and technical documents and got these approved to start the
development.
* Prepared the test scripts which will be used in the UAT.
* Checked, verified the development to ensure that the requirements are addressed properly.
* Developed Idocs and Middleware integration points in SAP CRM for C4C.
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Made initial download of organization structures, accounts, contacts, employees, orders and
products.
* Development in C4C using ABSL, BODL languages and KUT enhancement tool.
* Business Object Extensions.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* D&B Integration.
* Mashups.
* Translation.
* Scoping, Fine-Tuning activation & deactivation during production cutover period
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4, SAP PI, SAP SD, SAP MM
Team Size NA
Role Integration Consultant & Technical Consultant
Project Details SAP Hybris C4C Implementation
Activities
Involved in the below activities:
* Gap analysis about the requirements.
* Met with business stakeholders about the requirement, filtered them, translated them into
functional & technical requirements and converted to real inputs.
* Prepared functional specs and technical documents and got these approved to start the
development.
* Prepared the test scripts which will be used in the UAT.
* Checked, verified the development to ensure that the requirements are addressed properly.
* Developed Idocs and Middleware integration points in SAP CRM for C4C.
* Maintained integration points in C4C for SAP CRM.
* Worked closely with PI Developer for the integration.
* Made initial download of organization structures, accounts, contacts, employees, orders and
products.
* Development in C4C using ABSL, BODL languages and KUT enhancement tool.
* Business Object Extensions.
* Standard Screen enhancements, Custom Screen creation.
* Embedded Component.
* D&B Integration.
* Mashups.
* Translation.
* Scoping, Fine-Tuning activation & deactivation during production cutover period
Applications/Technologies worked on during this period
SAP Hybris C4C, SAP CRM7 EhP4, SAP PI, SAP SD, SAP MM
10/2013
-
10/2018
Solution Architect in SAP CRM
Kennametal Inc.
(Industry and mechanical engineering, >10.000 employees)
10/2010
-
10/2013
CRM Techno-Functional
Kennametal Inc.
(Industry and mechanical engineering, >10.000 employees)
Developed user interfaces for Accounts, Contacts, Leads and Complaints.
Automatic trigger of Email based upon Status change in Complaints using Actions in Transactions and Adobe Forms in the form of attachment through Workflow.
Worked on Work Centric Pages/Home Pages.
Involved in middleware monitoring.
Configured and developed ELM as per the business needs.
Cross functional activities with SD, MM, BASIS, Security, BW.
Involved in UAT and SIT and interacted with CSRs. Based upon their feedback and comments, cleared the bugs.
Involved in Post GO-LIVE support.
Supporting this project till now with additional enhancements as and when it comes.
Automatic trigger of Email based upon Status change in Complaints using Actions in Transactions and Adobe Forms in the form of attachment through Workflow.
Worked on Work Centric Pages/Home Pages.
Involved in middleware monitoring.
Configured and developed ELM as per the business needs.
Cross functional activities with SD, MM, BASIS, Security, BW.
Involved in UAT and SIT and interacted with CSRs. Based upon their feedback and comments, cleared the bugs.
Involved in Post GO-LIVE support.
Supporting this project till now with additional enhancements as and when it comes.
05/2010
-
09/2010
SAP CRM Technical Consultant
ATB Financials
(Banks and financial services, 5000-10.000 employees)
Project Experience No - 5
From To Project
May'10 Sep'10 ATB Financials
Client ATB
Team Size 52
Role CRM Technical Consultant
Project Details It's a banking project which deals with loans or financial assistance.
Activities
Involved in the below activities :
* Developed user interfaces for Inbox and Case Management.
* Automatic trigger of Email based upon Status change using Actions in Case Management and Adobe
Forms in the form of attachment and as a html body.
* Worked on Tree views and Advanced Search for Case Management.
* Worked on Work Centric Pages/Home Pages.
* Integrated Adobe Forms in CRM UI and displayed as print preview when user wants to preview a
form in CRM UI.
* Implemented print functionality to print the Adobe Forms from CRM UI in PDF format.
* Configured workflow to trigger the escalation mail to Branch Manager and DGM.
Applications/Technologies worked on during this period
SAP CRM 2007
From To Project
May'10 Sep'10 ATB Financials
Client ATB
Team Size 52
Role CRM Technical Consultant
Project Details It's a banking project which deals with loans or financial assistance.
Activities
Involved in the below activities :
* Developed user interfaces for Inbox and Case Management.
* Automatic trigger of Email based upon Status change using Actions in Case Management and Adobe
Forms in the form of attachment and as a html body.
* Worked on Tree views and Advanced Search for Case Management.
* Worked on Work Centric Pages/Home Pages.
* Integrated Adobe Forms in CRM UI and displayed as print preview when user wants to preview a
form in CRM UI.
* Implemented print functionality to print the Adobe Forms from CRM UI in PDF format.
* Configured workflow to trigger the escalation mail to Branch Manager and DGM.
Applications/Technologies worked on during this period
SAP CRM 2007
05/2007
-
04/2010
Senior Consultant in SAP CRM Technical
Hewlett-Packard
(Industry and mechanical engineering, >10.000 employees)
Upgradation cum Reimplementation project and
Implementation Projects in CRM6 as a One Man Army, End to End (From Analysis to Support Training to
Post go-live support). Involved in GO LIVE activities.
Implementation Projects in CRM6 as a One Man Army, End to End (From Analysis to Support Training to
Post go-live support). Involved in GO LIVE activities.
01/2006
-
05/2007
SAP CRM 6 Product Developer
SAP Labs India
Role SAP CRM 6 Product Developer
Project Details: SAP CRM 5.1 Product is developed by SAP AG to cater to the specific needs of customer using ABAP
Objects and IC WebClient.
Involved in the following activities :
* Developed Views, Overview Pages and Viewsets for customer interaction.
* Implemented DDLBs and Component Search Help.
* Created Navigational links, Event Handlers, Outbound and Inbound Plugs, Context Nodes,
Attributes.
* Maintained relationship between various Views, Component and Component Controller.
* Extensively worked in deleting Context Nodes, Event Handlers, Inbound and Outbound Plugs,
Attributes.
* Cross Component Navigation
* Worked extensively on configuration of WebClient
* Runtime Repository in IC WebClient 5.1
* ABAP Objects, BSP, BOL & GENIL.
* Functional knowledge over Service Process Management.
Applications/Technologies worked on during this period
SAP CRM 2006s, IC WebClient 5.1
Project Details: SAP CRM 5.1 Product is developed by SAP AG to cater to the specific needs of customer using ABAP
Objects and IC WebClient.
Involved in the following activities :
* Developed Views, Overview Pages and Viewsets for customer interaction.
* Implemented DDLBs and Component Search Help.
* Created Navigational links, Event Handlers, Outbound and Inbound Plugs, Context Nodes,
Attributes.
* Maintained relationship between various Views, Component and Component Controller.
* Extensively worked in deleting Context Nodes, Event Handlers, Inbound and Outbound Plugs,
Attributes.
* Cross Component Navigation
* Worked extensively on configuration of WebClient
* Runtime Repository in IC WebClient 5.1
* ABAP Objects, BSP, BOL & GENIL.
* Functional knowledge over Service Process Management.
Applications/Technologies worked on during this period
SAP CRM 2006s, IC WebClient 5.1
Local Availability
Only available in these countries:
India
Other
LinkedIn Id URL : https://www.linkedin.com/in/santosh-kumar-mahapatra-4516a28/
