03/23/2026 updated

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Senior B2B Business Solutions Consultant & Account Manager

Sarajevo, Bosnia-Herzegovina
Worldwide
Master's Studies - Macroeconomic Financial Management
Sarajevo, Bosnia-Herzegovina
Worldwide
Master's Studies - Macroeconomic Financial Management

Profile attachments

Mirzana_Muhic_CV_Eng.pdf

About me

Erfahrene B2B-Professional mit Hintergrund in ERP-Beratung und Business Development. Starke Fähigkeiten im Account Management, in der Kundenbetreuung und Projektkoordination. Engagiert, lösungsorientiert und erfahren in der Umsetzung digitaler Geschäftsprozesse.

Consultative SellingClient OnboardingAccount Management
B2B Consultative Sales
Expertise in consultative selling approaches for B2B environments with focus on solution-oriented client engagement and relationship building

ERP and SaaS Solutions
Comprehensive knowledge in ERP systems implementation, SaaS platforms, and cloud-based business solutions for enterprise clients

Business Process Analysis
Advanced skills in analyzing business processes, identifying operational challenges, and designing tailored solutions for SMEs

Account Management & Growth
Strategic account management capabilities focused on growing existing client relationships and expanding business opportunities

Solution Presentations & Product Demos
Professional presentation skills for complex solution demonstrations and product showcases to decision-makers

Pipeline Management & Forecasting
Systematic approach to sales pipeline management and accurate forecasting of business opportunities

Cross-functional Collaboration
Effective collaboration across sales, technical, and implementation teams to ensure successful project delivery

Client Education & Training
Development and delivery of workshops, webinars, and educational content for client onboarding and engagement

CRM Systems Management
Proficient use of CRM systems for client relationship management and sales process optimization

Languages

GermanFluentEnglishFluentSerbianNative speakerCroatianNative speakerBosnianNative speaker

Project history

Co-owner & Brand Developer

SKULE (Wooden Educational Toys)
Developed and positioned product brand for EU market, led B2B discussions with partners and distributors, managed supplier relationships, production planning, and inventory processes

ERP Consultant (Pre-Sales & Business Analysis)

Datalab BH doo
Led business process analysis for SMEs, designed tailored ERP and cloud-based solutions, delivered product presentations and demos, contributed to pre-sales activities including lead qualification and value proposition development

Controlling

Muhić Trans d.o.o.
Development and implementation of internal procedures in information system, preparation of financial and controlling reports, coordination between departments including Sales, Finance, Accounting, and Commercial

Export Manager

Standard Furniture Factory d.d.
Management of export processes and sales team, organization of trade fairs and business presentations, development of new products in collaboration with production department, reporting, planning, and budgeting

Head of Direct Sales

Datalab BH doo
Planning and organizing direct sales activities, coordination of sales team and collaboration with partner companies, creation of sales documentation and training materials for partners, client relationship management and lead follow-up

Assistant Sales

Datalab BH d.o.o.
Maintaining client contacts and managing leads, supporting the sales team and partner engagement activities

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