04/29/2025 updated
100 % available
Experienced WFM Specialist | Business Analyst | Consultant
Bristol, United Kingdom
Worldwide
Agile MethodologyData AnalysisConfluenceJIRABusiness AnalysisBusiness Process MappingBusiness Process ImprovementStrategic ManagementChange ManagementSoftware as a ServiceProject ManagementRequirements AnalysisSimple Object Access Protocol (SOAP)Stakeholder ManagementSystems ArchitectureTraining ActivitiesDemonstration SkillsMetricsTechnical Acumen
WFM Solutions
Extensive experience in designing and implementing complex WFM solutions across various industries, including system architecture and process improvement.
Business Analysis
Proven track record in conducting comprehensive business analysis, including requirements gathering, process mapping, and strategic planning.
Project Management
Strong project management skills, overseeing large-scale implementations and change management initiatives across multiple departments and countries.
Software Development Lifecycle
Proficient in both waterfall and Agile environments, with expertise in using tools like Jira and Confluence for project tracking and knowledge sharing.
Technical Skills
Advanced skills in Microsoft Office products, JavaScript, Python, and experience with REST and SOAP integration methodologies.
Data Analysis
Capable of performing complex data analysis to understand operational metrics and identify improvement opportunities.
Stakeholder Management
Excellent communication skills for managing stakeholders at all levels, including presentation and training delivery.
Extensive experience in designing and implementing complex WFM solutions across various industries, including system architecture and process improvement.
Business Analysis
Proven track record in conducting comprehensive business analysis, including requirements gathering, process mapping, and strategic planning.
Project Management
Strong project management skills, overseeing large-scale implementations and change management initiatives across multiple departments and countries.
Software Development Lifecycle
Proficient in both waterfall and Agile environments, with expertise in using tools like Jira and Confluence for project tracking and knowledge sharing.
Technical Skills
Advanced skills in Microsoft Office products, JavaScript, Python, and experience with REST and SOAP integration methodologies.
Data Analysis
Capable of performing complex data analysis to understand operational metrics and identify improvement opportunities.
Stakeholder Management
Excellent communication skills for managing stakeholders at all levels, including presentation and training delivery.
Languages
EnglishNative speaker
Project history
Delivering SaaS WFM projects across social care and hospitality sectors, focusing on customer discovery, solution design, and product team liaison.
Supporting international pharmaceutical implementation project, including requirements gathering, solution optimization, and system training.
Developed global WFM strategy as part of payroll systems review, including data mining and strategic solution architecture.