12/24/2024 updated

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Debt Collection Specialist with Marketing Background

Skopje, Macedonia
Worldwide
Menagment and marketing, University Cyril and Methodius, Skopje
Skopje, Macedonia
Worldwide
Menagment and marketing, University Cyril and Methodius, Skopje

Profile attachments

Resume-Slave-Jakimovikj.pdf

Accounts PayableAccounts ReceivableData AnalysisBusiness Process ManagementServicio al ClienteDocument ProductionEnterprise Resource PlanningProject ManagementTime ManagementTeam Management
Debt Collection
Experience in field debt collection, including communication with debtors and finding solutions for debt repayment.

Customer Service
Strong interpersonal and communication skills for effective customer interactions and problem-solving.

Microsoft Office
Proficiency in MS Excel (Good) and MS Word (Very good) for data analysis and document preparation.

ERP Systems
Very good knowledge of ERP systems for efficient business process management.

Time Management
Ability to manage time effectively to meet deadlines and handle multiple tasks.

Leadership
Management skills for potential team leadership and project coordination.

Problem-Solving
Analytical approach to identifying and resolving complex issues in debt collection scenarios.
 

Languages

EnglishFluentHungarianFluent

Project history

Call agent and debt advisor

Flexcredit.mk
Providing debt advice and managing customer calls.

Field consultant for field debt collection

Tigo.mk
Daily visits to debtors at their home addresses across the country, aiming to find mutual solutions for debt collection. Communication with users regarding credit debt collection and determining reasons for late repayment.

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