Identified and analyzed client requirements for ERP systems in the assigned market, ensuring a deep understanding of their specific needs. Reviewed business processes opportunities through consultations and offer tailored solutions for new procurement or change management. Document As-Is and To-Be process flows to optimize operations. Utilized draw.io to create process flow diagrams and gather corrective requirements. Collaborated with the IT team on a case-to-case basis and use SQL queries for ETL data in databases. Served as a key Point of Contact (PoC) and knowledge resource for ERP users and stakeholders. Built and maintained positive relationships with businesses, IT, and other stakeholders across various sectors and associations. Developed and implemented a strategic business plan to expand the organization's outreach in the assigned territory. Achieving monthly, quarterly, and annual revenue targets for the region. Taken responsibility for monthly revenue generation of ~1.5 Crs. for the East & NE Indian Regions, actively driving sales initiatives. Utilized Advanced Excel, PowerPoint, and Hubspot applications to create and present reports related to sales, revenue, product demand, pricing, etc. Used OneNote to generate notes and record essential documents. Analyzed competitors and their offerings to devise effective strategies for achieving greater market penetration. Initiated and maintained regular customer contact to maximize sales revenue for the region and ensure long-term customer satisfaction. Conduct technical product demonstrations and discuss commercial parameters of the software with the management board of clients. Assisted end users during testing phases and consult on addressing and resolving issues related to the End User License Agreement (EULA). Actively participated in ongoing training and development programs to stay updated with industry trends and enhance skills.
Skills : Word, Excel (Advanced), Powerpoint, Gmail, GSheets, GSlides, GMeet, Maps, GKeep, GDrive, Calendar, OneNote, Hangouts, Linkedin, Linkedin Sales Navigator, Hubspot, SQL (SSMS), Apollo.io, Zaubacorp.com, Yellow Pages, Yellowpages.in, Draw.io, Tawk.to, GSearch Engine (Advanced)