08/19/2025 updated
SJ
100 % available
SAP SuccessFactors Consultant with 8 years of experience in Implementation and Support
India
Worldwide
MBA in Project ManagementAgile MethodologyData AnalysisJIRAChange ManagementData VisualizationPerformance ManagementIncident ManagementProject ManagementPRojects IN Controlled Environments Version 2 (PRINCE2)Scrum MethodologySAP Solution ManagerWorkflowsInstructional ManualsOnboardingServicenow
SAP SuccessFactors Configuration
Expertise in configuration and support of SuccessFactors modules including Performance & Goals, Succession & Development, Learning, Recruiting, and Onboarding across diverse implementation projects.
Technical Troubleshooting
Strong background in incident management and technical troubleshooting, providing 2nd-level global support, resolving service requests, and ensuring efficient post Go-Live and Hypercare support.
Reporting & Analytics
Proficient in building Adhoc and Story Reports, dashboards, and analytics for PMGM and Onboarding modules with expertise in data visualization and performance metrics.
Project Management
Experience with project management methodologies including Prince2/PMBOK foundations and Agile methodologies such as sprint planning, scrum calls, and change plans.
Role-Based Permission Management
Skilled in Role-Based Permission (RBP) configuration, onboarding workflows, and managing global translations across 23+ countries.
Training & Documentation
Demonstrated ability in training and change management, including conducting user training, preparing manuals and admin guides, and enabling Level 1 support teams.
Change Management Tools
Proficiency with change management tools including JIRA, ServiceNow, SAP Solution Manager, and Remedy for tracking and implementing system changes.
Expertise in configuration and support of SuccessFactors modules including Performance & Goals, Succession & Development, Learning, Recruiting, and Onboarding across diverse implementation projects.
Technical Troubleshooting
Strong background in incident management and technical troubleshooting, providing 2nd-level global support, resolving service requests, and ensuring efficient post Go-Live and Hypercare support.
Reporting & Analytics
Proficient in building Adhoc and Story Reports, dashboards, and analytics for PMGM and Onboarding modules with expertise in data visualization and performance metrics.
Project Management
Experience with project management methodologies including Prince2/PMBOK foundations and Agile methodologies such as sprint planning, scrum calls, and change plans.
Role-Based Permission Management
Skilled in Role-Based Permission (RBP) configuration, onboarding workflows, and managing global translations across 23+ countries.
Training & Documentation
Demonstrated ability in training and change management, including conducting user training, preparing manuals and admin guides, and enabling Level 1 support teams.
Change Management Tools
Proficiency with change management tools including JIRA, ServiceNow, SAP Solution Manager, and Remedy for tracking and implementing system changes.
Languages
EnglishFluent
Project history
Managing and overseeing all aspects of the SuccessFactors release cycle. Providing operational support in areas of expertise (PMGM, Succession, Platform, RBP, LMS, and Onboarding) by handling Tier 2 customer requests.
Handled implementation, rollout, enhancement, and support projects. Provided level 2 technical support globally, created Adhoc reports and dashboards, and managed role-based permissions.
Supported SAP Project Head/Project Manager/Business Analyst, coordinated with support and process teams in resolving issues, and managed SAP Solman for incidents/change requests.