Test Consultant

Resource Manager: Hemalatha Mathanraj Page 2 of 8 Date: 10-Feb-2020




Provided Test Estimates for Projects (ROM and RFPPs) and MFCs
Attended workshops, impact analysis meetings
Requirements clarification with Business Owners/Tech Leads
Prepared Test Approach at Analysis phase of the Projects
Prepared Test Plan, Test Scenarios, Test Cases, Test Results and Test Sign Off
Reviewed Test Plans, Test Scenarios, Test Cases, Test Results and Test Sign Off
Prepared DSRs, WSRs and WPIs
Consulted stakeholders to finalize the test approach
Prepared Test Cases Uploaded in RQM and Raised Defects in QC/RQM
Managed Defect Calls for multiple projects
Executed SQL queries to trouble shoot issues
Investigated Root Causes of the defect and prepared RCA (Root Cause Analysis)
documents
Applying the changes in testing environment and deploying the changes in the
production environment
Interviewed several internal and external profiles for vacant positions in the team
Provided inputs to test automation scripts using RFT
Mentored several Graduate Hires and junior team members
Participated in several Product and Process audits
Participated in Lean program as 'Change Agent' and completed 'Fundamentals of Six
Sigma' certification

61 months

Telefonica Ireland
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Project Description: Project Name: Telefonica Ireland (Oct 2011 - Oct 2016)
Description: O2 now Three is a leading provider of mobile services, offering
communications solutions to customers and corporates in Ireland and the UK. Also,
have integrated fixed/ mobile businesses in Germany, the Czech Republic (Telefónica
O2 Czech Republic) and the Isle of Man (Manx Telecom). O2 now Three Ireland is a
leading provider of mobile services, offering communications solutions to 1.6 million
customers in Ireland. O2 now Three Ireland is focused on offering customers the best
possible experience, with products that work first time, superior service and an efficient,
customer-friendly, high-street. O2 now Three Ireland was named the best company to
work for in Ireland and one of the 10 best companies to work for in Europe
Team Size: 45
Role: Test Team Member>Test Lead > Test SME
Position: Role: Test Team Member>Test Lead > Test SME
Contribution: Roles and Responsibilities:
o Provided Test Estimates for Projects (ROM and RFPPs) and MFCs
o Attended workshops, impact analysis meetings
o Requirements clarification with Business Owners/Tech Leads
o Prepared Test Approach at Analysis phase of the Projects
o Prepared Test Plan, Test Scenarios, Test Cases, Test Results and Test Sign Off
o Reviewed Test Plans, Test Scenarios, Test Cases, Test Results and Test Sign Off
o Prepared DSRs, WSRs and WPIs
o Consulted stakeholders to finalize the test approach
o Prepared Test Cases Uploaded in RQM and Raised Defects in QC/RQM
o Managed Defect Calls for multiple projects
o Executed SQL queries to trouble shoot issues
o Investigated Root Causes of the defect and prepared RCA (Root Cause Analysis)
documents
o Applying the changes in testing environment and deploying the changes in the
production environment
o Interviewed several internal and external profiles for vacant positions in the team
o Provided inputs to test automation scripts using RFT
o Mentored several Graduate Hires and junior team members
o Participated in several Product and Process audits




o Participated in Lean program as 'Change Agent' and completed 'Fundamentals of Six
Sigma' certification

Involved Analysis, Test design and testing of the requirements for project requirements
and for CSM handled a team of 12 including 6 offshore and 6 onshore
As a Sr Test Specialist Involved in Test Planning, Test Design, Test Execution and
Defect Reporting
Worked as a Normalization resource apart from main releases
Worked in NM1 (Billing) team on Amdocs Billing system
Successfully involved in releases from R19.5 to R29
Received the Best of IBM award twice for R23 and R25
Received Appreciation from Account Executive for Release 29
Mentored resources in CSM, Provisioning and BIA application areas
Prepared High and Low-level test cases
Prepared DSRs and Raised Defects in QC

27 months

Bell Canada
NM1
Project Description: Project Name: Bell Canada (Aug 2009 - Oct 2011)
Description: Bell Canada is largest Telecom service provider in Canada with a customer
base of around 20 million. Bell Canada provide local telephone, long distance, wireless
communications, Internet access, satellite television and other services to residential and
business customers through some million customer connections. Bell Canada is using
Motive products to provide its Sympatico Digital Subscriber Line (DSL) customers with
a faster and easier pre-qualification and self-installation process, as well as improving
the overall customer experience with self and assisted support tools. Amdocs provides
telecom software services to Bell Canada.
Team Size: 30
Position: Test Team Member > Test Lead
Contribution: Roles and Responsibilities:
o Involved Analysis, Test design and testing of the requirements for project requirements
and for CSM handled a team of 12 including 6 offshore and 6 onshore
o As a Sr Test Specialist Involved in Test Planning, Test Design, Test Execution and
Defect Reporting
o Worked as a Normalization resource apart from main releases
o Worked in NM1 (Billing) team on Amdocs Billing system
o Successfully involved in releases from R19.5 to R29
o Received the Best of IBM award twice for R23 and R25
o Received Appreciation from Account Executive for Release 29
o Mentored resources in CSM, Provisioning and BIA application areas
o Prepared High and Low-level test cases
o Prepared DSRs and Raised Defects in QC

Attended the CFT(design) calls and identifying the High level test scenarios.
Analysed the requirements in the Change Request(CR).
Prepared the documents i.e. Test Matrix ,Test specification, Test Summary Report and
Release note.
Prepared the Test data using TDM
Tracking and Following Issues and PRs with component teams.
Mapping the Requirements with test cases in HP Quality Center.
Trained the new joinees about BT Wholesale BroadBand 20CN application.

Analysing the requirements in High Level Document (HLD).
Creating Test strategy and high level test scenarios of the requirements.




Preparing test effort estimation sheet.
Designing the test cases based on the test scenarios.
Reviewing test scenarios, test cases and creating review logs.
Preparing the Requirements Traceability Matrix (RTM).
Test environment set up including test data and database requirements.
Test execution, defect reporting and weekly test status reporting.
Performing Regression testing and Adhoc testing.
Follow up with the open defects.
Documenting test results in the name of Test Result Report.

Project Description: AMDOCS Billing System (NABS):

Message Processing System (MPS):




This System gets corrected CDRs (Call detail Records) from
Mediation module. There are 2 main processes involved in the system
namely Guiding and Rating. There are set of batch jobs defined for
these 2 main processes.

Guiding identifies the unique Billing account number (Customer ID) in
NABS system based on the Subscriber no (MSISDN) and IMSI values
from CDRs. It then separates the respective cdrs of the BAN.

Rating: After the separation of cdrs from guiding processes, rating
calculates rate of the CDRs considering the Price plan, SOC and
features and their respective charges.

Billing:
Billing considers the rated usage from MPS (Unbilled usage) and the
Charges from CSM which include (Onetime charge and Recurring
charge) and calculates the total amount and prepares different
formats of the Bill and sends the bill to customer billing address.

Flexible Bill Formatter (FBF):
FBF talks about the different formats of the Bill i.e. Paper Bill, Nonpaper
bill, EDO, XML and E-mail formats Etc.

Customer Service Management (CSM):
This is User interface of the NABS system. Customer creation, adding
a subscriber, Adding Priceplans, SOCs and features.

Accounts Receivables (A/R):
This module deals with customer payments and direct debit
transactions and all financial transactions.
If the customer doesn't pay the bill on time there is set collection
processes which are included in this Module.
Contribution: Analysing the requirements in High Level Document
(HLD).
Creating Test strategy and high level test scenarios of the
requirements.
Preparing test effort estimation sheet.
Designing the test cases based on the test scenarios.
Reviewing test scenarios, test cases and creating review logs.
Preparing the Requirements Traceability Matrix (RTM).
Test environment set up including test data and database
requirements.
Test execution, defect reporting and weekly test status reporting.
Performing Regression testing and Adhoc testing.
Follow up with the open defects.
Documenting test results in the name of Test Result Report.