12/04/2024 updated

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Senior Project Manager with 20+ Years Experience in IT Infrastructure and Systems

Casal de Cambra, Portugal Computer Technological Course - High School
Casal de Cambra, Portugal Computer Technological Course - High School

Profile attachments

CVTiagoFilipe_2023_EN_v1.pdf

Agile MethodologyBanking ServicesBusiness ContinuityBusiness Performance ManagementCloud ComputingComputer SecurityDigitizationDisaster RecoveryInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementProject ManagementService ManagementStakeholder ManagementSafety Principles
Project Management
Extensive experience in managing complex IT projects across various industries, with a focus on optimization and cost-effectiveness.

Cyber Security
Expertise in managing Cyber Security projects, including building country-wide security baselines and enhancing business continuity plans.

IT Infrastructure
Proficiency in managing IT infrastructure projects, including network migrations, disaster recovery, and cloud transitions.

Service Management
Experience in maintaining high-level communication with stakeholders, managing SLAs, and handling Change, Incident, and Problem Management.

Digital Transformation
Skills in leading digital transformation initiatives, including cloud transition projects and enhancing digital experiences.

ITIL Framework
Knowledge of ITIL Framework principles and their application in IT service management and banking sector projects.

Agile Methodologies
Training in Agile Methodologies, enabling efficient project management and adaptable development processes.
 

Languages

EnglishFluentPortugueseNative speakerSpanishBasic knowledge

Project history

Senior Project Manager

Reloading
Managing Cyber Security projects for a major Retail customer, building country-wide security baseline, and enhancing business continuity plans.

Senior Project Manager

Noesis
Service Manager for client entities in Europe and North Africa, managing SLAs, and leading Cyber Defence and Digital transformation projects.

Lead Digital Success Specialist

OutSystems
Led initiatives to enhance digital experience, balancing employee experience with cost-wise operations. Transformed productivity tools usage and promoted Google Suite Tools adoption.

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