Senior QA Engineer
Katim
Keywords
Business Process Model and Notation
Debugging
Issue Tracking Systems
SQL Databases
C (Programming Language)
LTE (Telecommunication)
Wireless LAN
Test Suite
Agile Methodology
Android (Software)
Skills
Agile, Android App, ARIS, bug tracking, Build Management, Business Process Management, Business Process Model and Notation, BPMN, C, Computer Networking, databases, Document Management System, Clearcase, Clearquest, ticket tracking, Trouble Ticketing, Jira, LTE, Linux, makefiles, Messenger, Excel, MS office tools, PowerPoint, MS project, SharePoint, Visio, Windows operating system, Word, mobile network operator, network services, Oracle databases, Pareto diagram, Perl, Requirement Traceability, routing, SAP, SAP R3, sql queries, SQL, Scrum, Smoke testing, debugging, debugging tools, SOFTWARE DEVELOPMENT, ICS, System Integration Testing, System Test, TCP/IP, test suite, component testing, user management, Wimax, WLAN, Wireshark
Project history
11/2023
-
11/2023
* Managing the internal user trial of Katim products
* Phones: Katim, Katim R01, Katim X2
* Apps: K-Messenger, K-Conference, K-mail, K-File-transfer
* Admin for Katim internal production MDM
* Phones: Katim, Katim R01, Katim X2
* Apps: K-Messenger, K-Conference, K-mail, K-File-transfer
* Admin for Katim internal production MDM
11/2023
-
11/2023
PRODUCT OWNER, PROJECT MANAGEMENT AND COORIDNATION
* Worked as product owner at Katim (Abu Dhabi, UAE), application division. Temp role (3 months)
Responsibilities were:
* Managing product backlog and prioritization of tasks
* Translating product managers' strategies to Jira tasks for development
* Be in constant touch with the customers to check for needs and change in priorities
* Serving as a liaison between product and development.
* Participate in RFQ process. I have basic understanding of RFQ
Responsibilities were:
* Managing product backlog and prioritization of tasks
* Translating product managers' strategies to Jira tasks for development
* Be in constant touch with the customers to check for needs and change in priorities
* Serving as a liaison between product and development.
* Participate in RFQ process. I have basic understanding of RFQ
09/2015
-
12/2018
Senior Consultant
Deutsche Bahn Netz AG
* SPI project, Android App research and support
* Android device management - Airwatch admin
* Android device management - Airwatch admin
05/2015
-
08/2015
Senior dispatcher
Ericsson
* I was a team member of the German speaking technical services team for Vodafone network
services. Daily dispatch of tickets to German speaking technicians on field, follow-up and
lead to successful completion of tickets and billing them to the client.
* Very good understanding of Ericsson - Vodafone network services (repair) procedures. Well
acquainted with Ericsson ticket tracking system WFM.
* Very good understanding of Vodafone network systems such as Site handler, TTWOS.
services. Daily dispatch of tickets to German speaking technicians on field, follow-up and
lead to successful completion of tickets and billing them to the client.
* Very good understanding of Ericsson - Vodafone network services (repair) procedures. Well
acquainted with Ericsson ticket tracking system WFM.
* Very good understanding of Vodafone network systems such as Site handler, TTWOS.
11/2014
-
02/2015
Order status coordinator
Huawei technology services GmBH
Cologne, Germany
* I was a team member of the German speaking technical services team for O2 Telefonica
network services. Daily dispatch of tickets to German speaking technicians on field,
follow-up and lead to successful completion of tickets and billing them to the client.
* Very good understanding of Huawei - Telefonica network services (repair) procedures. Well
acquainted with Huawei ticket tracking system Astea.
* Very good understanding of Telefonica network tracking systems such as Netsite, Mobile
alarms and Telefonica databases such as BMC remedy system, specializing in change management
and in incident management.
* I was a team member of the German speaking technical services team for O2 Telefonica
network services. Daily dispatch of tickets to German speaking technicians on field,
follow-up and lead to successful completion of tickets and billing them to the client.
* Very good understanding of Huawei - Telefonica network services (repair) procedures. Well
acquainted with Huawei ticket tracking system Astea.
* Very good understanding of Telefonica network tracking systems such as Netsite, Mobile
alarms and Telefonica databases such as BMC remedy system, specializing in change management
and in incident management.
01/2014
-
10/2014
Senior trainer
Istar Bangalore
05/2013
-
12/2013
Specialist consultant Senior handset test engineer
Fullmobile
I have worked for client LG in Düsseldorf, Germany.
* I have worked as a senior team member of the App testing group of LG Mobiles.
* Acquainted with Handset IOT, UAT, Sanity tests, RCSe, EAS, Operator customization tests of
LG handsets.
* Use Mobile analyser, Qualcomm tools, Wireshark, and other tools for testing activities.
* Very well acquainted with VQG (Vendor Quality Gate) tests of Vodafone-Germany,
T-Mobile-Germany, O2-Germany and other major European operators.
* I have worked as a senior team member of the App testing group of LG Mobiles.
* Acquainted with Handset IOT, UAT, Sanity tests, RCSe, EAS, Operator customization tests of
LG handsets.
* Use Mobile analyser, Qualcomm tools, Wireshark, and other tools for testing activities.
* Very well acquainted with VQG (Vendor Quality Gate) tests of Vodafone-Germany,
T-Mobile-Germany, O2-Germany and other major European operators.
11/2012
-
04/2013
German language teacher and translator
iStar Bangalore
01/2012
-
08/2012
Specialist consultant Handset test engineer
Aricent Technologies UK..
Worked for client HTC in Munich in Germany.
05/2011
-
01/2012
Business Analyst - BSS
Huawei Technologies
A member of the Huawei - E Plus Columbus Project in Dusseldorf, Germany
I have worked as a part of Business Analysis (BA) team during my tenure at Huawei in
Duesseldorf. Activities included and were not limited to
* Analyzing and understanding existing processes provided by the client through the Business
Process Specification (BPS)
* Gathering and assimilating requirements provided by the client through Business
Requirement Specification (BRS)
* Discussing with solution providing team and preparing Business Process Document (BPD) and
Functional Requirement Specification (FRS) to be clearly understood by all parties.
* Creating and maintaining the Requirement Traceability Matrix (RTM) along with the client
(joint responsibility).
* Knowledge of Business Process Management (BPM).
* Basic knowledge of Business Process Model and Notation (BPMN).
* Well acquainted with flow diagram creating tools such as ARIS and Visio
* Well acquainted with requirement gathering for telecommunication projects.
* Knowledge of OSS-BSS concepts of mobile business, Huawei CRM, Huawei CBS, Huawei PRM.
I have worked as a part of Business Analysis (BA) team during my tenure at Huawei in
Duesseldorf. Activities included and were not limited to
* Analyzing and understanding existing processes provided by the client through the Business
Process Specification (BPS)
* Gathering and assimilating requirements provided by the client through Business
Requirement Specification (BRS)
* Discussing with solution providing team and preparing Business Process Document (BPD) and
Functional Requirement Specification (FRS) to be clearly understood by all parties.
* Creating and maintaining the Requirement Traceability Matrix (RTM) along with the client
(joint responsibility).
* Knowledge of Business Process Management (BPM).
* Basic knowledge of Business Process Model and Notation (BPMN).
* Well acquainted with flow diagram creating tools such as ARIS and Visio
* Well acquainted with requirement gathering for telecommunication projects.
* Knowledge of OSS-BSS concepts of mobile business, Huawei CRM, Huawei CBS, Huawei PRM.
04/2010
-
04/2011
German language teacher and translator
AMDOCS
I was a member of the Talkline postpaid billing team handling bills of 1 million customers
spread over 28 cycles in a month. Billing data was stored and maintained on Oracle databases
and any manual intervienton and queries were run via sql queries.
spread over 28 cycles in a month. Billing data was stored and maintained on Oracle databases
and any manual intervienton and queries were run via sql queries.
04/2007
-
04/2008
Field test specialist
Blackberry UK
(formerly Siemens Mobile)
11/2004
-
04/2005
Build Management Engineer
Comneon
I was a member of the build management team, managing daily builds for handset stacks. Build
management was carried on using Clear case and bug tracking was with Clearquest.
management was carried on using Clear case and bug tracking was with Clearquest.
05/2004
-
10/2004
Student Research Assistant
TTCN-3' at FOKUS
03/2002
-
10/2004
Student Research Assistant
10/2003
-
03/2004
Student Research Assistant
Condat AG
04/2003
-
09/2003
Student Research Assistant
D-Sample, and Siemens U 10', at Condat AG
03/2002
-
03/2003
Computer Networking Lab Instructor - Department of Communication Technologies
University of Kassel
CAREER OBJECTIVE
To pursue a challenging career in the IT industry and be a part of a progressive organization that
gives me a scope to enhance my knowledge and skills in order to keep abreast with the latest
technological trends. I offer my knowledge and experiences to the organization and will work for the
success of the organization.
SOFTWARE DEVELOPMENT
* Acquainted with development processes and concepts such as classical Waterfall, Agile, Scrum,
Lean, Kaizen, Kanban, Poka yoke.
* Completed the basic Agile certification (Huawei internal certification).
* Acquainted with QCC concepts and quality tools such as Fishbone diagram, 5W, Stratification,
Pareto diagram, Histogram and such.
To pursue a challenging career in the IT industry and be a part of a progressive organization that
gives me a scope to enhance my knowledge and skills in order to keep abreast with the latest
technological trends. I offer my knowledge and experiences to the organization and will work for the
success of the organization.
SOFTWARE DEVELOPMENT
* Acquainted with development processes and concepts such as classical Waterfall, Agile, Scrum,
Lean, Kaizen, Kanban, Poka yoke.
* Completed the basic Agile certification (Huawei internal certification).
* Acquainted with QCC concepts and quality tools such as Fishbone diagram, 5W, Stratification,
Pareto diagram, Histogram and such.
Local Availability
Open to travel worldwide
