SAP Solution Manager 7.1 and 7.2 Consultant

Vinod Babu Palli
Moblie: 7680096968 (India)
Email: vinodpalliusa@gmail.com
Linkedin: www.linkedin.com/in/vinodpalli
 
           
Profile
Vinod is an experienced Solution Manager consultant who has 10+ yrs of experience in SAP implementation and support projects of Solution Manager and SAP SD. He has over 3 years of experience in Sales, Marketing and Business development activities focused on building Corporate Accounts Relation. His expertise is noteworthy in Banking, FMCG Products, Advertising, Institutional sales, Internet sales and Interaction with Customers. He is skilled in configuring Order to cash scenario. Vinod has Expertise knowledge of ITSM, issue management, Business Process Monitoring, SoDocA, BPCA, Project Administration and change request management in Solution manager. Additionally, he has successfully delivered training on support desk, RCA, ChaRM functionality in Solution manager to the internal team. Vinod is an excellent contributor to any project team and possesses good communication and presentation skills.
 
 
Technical (Solman)

• Experience in configuring Solution manager 7.1 and 7.2
• Experience in Project management tools including Project Administration, Business Blueprint, Realization Phases, Test management and eLearning Management
• Experienced in ASAP Roadmap, Roadmap Definition and Roadmap Authorization
• Managed L2 and L3 Support Teams for Handling Customer and Vendor Incidents by following ITIL Processes
• Capable of understanding Customers business processes and Business demands.
• Regular communication with Vendors, Customers and Managers
• Experience in project status Report and Incidents management reports on regular basis using Solution Manager
• Experience in installations of Willy Introscope and IS Agent
• Experience in Configuring Service desk and Incident Management
• Experience in Configuring and monitoring Early Watch Alerts.
• Experience in configuring Change request management
• Experience in Configuring CRM UI for ChaRMs
• Experience in configuring Business Process Monitoring
• Experience in configuring Custom Code Management Cockpit
• Experience in configuring SoDocA
• Experience in BPCA and HPQC integration
• Experience in working on various client administration tasks, i.e.; Client Creation, Client copy, Client export/import, Remote Client Copy, Client Refresh.
• Experience in applying and maintaining support packages in both ABAP and J2EE engines: SPAM and SAINT in ABAP Engine, and JSPM, SDM in Java Engine
• Coordinated with Functional and Technical Consultants for configuring workflow and approval processes.

• Successfully implementation completed as per schedule.

• Master of Business Administration, Andhra University, Andhra Pradesh
• Post Graduation Diploma in International Business, Pondicherry University, Chennai