Description
Our Blue Chip Utilities client is looking for a CCAAS Developer. It will initially be for 5 months & will involve 1 day a week onsite (Reading, Cardiff or Perth) Please note this role must be via an Umbrella company
Role
The team that the developer will work in is the CCAAS & AI team who are responsible for channel automation solutions such as Conversational Agents, using the most up to date LLM models, use of OpenAI, Azure ML and other automation tools such as power automate to create automation solutions that improve the efficiency of the processes used by both our customers and our advisors. The team is also responsible for creation of RPA solutions where necessary and appropriate.
Essential Functional/Technical Skills
. Considerable experience in software engineering
. Excellent technical computing, analysis, design and development skills to a proven professional level
. Experienced in developing and maintaining complex technical solutions
. Collaborated with diverse stakeholders and team members to deliver complex technical solutions in agile environments
. Experience working in environments that follow DevOps principles and good working knowledge of and experience in using Azure DevOps
. Understanding of the full software development life cycle and ability to apply it to in a product context
. Excellent technical computing, analysis, design and development skills to a proven professional level
. Technical Debugging skills to find the causes of any production issues.
. Solid understanding of databases and data storage technologies including, but not limited to, SQL:
. Experience using OpenAI would be preferable but not essential
. Programming experience in technologies such as .NET, C#, Javascript, HTML, CSS, Python with an emphasis on C#
. Experience in using source control management such as Git.
. Experience in using software testing methodologies including unit testing, integration testing, system testing and vulnerability testing.
Please email initially