Description
I am seeking a highly skilled and proactive Freelance Client Support (m/f/d) - 1st/ 2nd Level to join my client's team on-site in Stachovice/ Fulnek.
Location: Stachovice, Czech Republic (100% Onsite, no remote)
Start Date: ASAP, latest by 14.07.2025
? Duration: till end of year (with possible extension)
Engagement: Full-time, freelance
Languages Required: Czech (C1), English (C1)
About the Role
This role is critical in supporting IT infrastructure operations during a transitional phase and beyond. You will be responsible for a broad range of support tasks, from user account administration to smart hands support and collaboration with internal and external stakeholders.
Your Responsibilities
Your Profile
Interested?
If this sounds like you, please send your current CV along with your hourly rate to:
For any questions, feel free to contact me directly:
Looking forward to hearing from you!
Best regards,
Maria
Die Personalberatung SThree betreut die ausgeschriebene Stelle im Auftrag ihres Kunden.
Location: Stachovice, Czech Republic (100% Onsite, no remote)
Start Date: ASAP, latest by 14.07.2025
? Duration: till end of year (with possible extension)
Engagement: Full-time, freelance
Languages Required: Czech (C1), English (C1)
About the Role
This role is critical in supporting IT infrastructure operations during a transitional phase and beyond. You will be responsible for a broad range of support tasks, from user account administration to smart hands support and collaboration with internal and external stakeholders.
Your Responsibilities
- Provide 1st and 2nd level support for incidents and service requests
- Manage user accounts and permissions in Active Directory and Office 365
- Troubleshoot Windows clients, Office 365, Teams, and mobile devices
- Support ERP (Altus Vario), CRM, and WMS systems
- Act as smart hands on-site for server, network, and hardware support
- Coordinate with external IT providers and internal teams
- Manage IT hardware lifecycle (provisioning, de-provisioning, inventory)
- Maintain documentation and ensure SLA compliance
Your Profile
- Minimum 7 years of experience in 1st and 2nd level IT support
- Strong knowledge of Windows environments, Active Directory, Office 365, and basic networking
- Excellent communication skills and a service-oriented mindset
- Hands-on mentality and ability to work independently on-site
- Fluent in Czech and English (C1 level)
Interested?
If this sounds like you, please send your current CV along with your hourly rate to:
For any questions, feel free to contact me directly:
Looking forward to hearing from you!
Best regards,
Maria
Die Personalberatung SThree betreut die ausgeschriebene Stelle im Auftrag ihres Kunden.