Cloud Analyst

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Cloud Analyst

4 months contract (Inside IR35)

Hybrid, London

Role Purpose

Providing technical support and management to the client's Cloud and infrastructure systems and ensuring security and operation.

Responsible for

  • Maintaining Cloud and infrastructure services and ensuring its security, availability, and reliability
  • Day to day incident and problem management of the infrastructure services
  • Managing changes to Cloud and network infrastructure to make sure they are kept up to date
  • Ensuring the delivery and implementation of agreed technical solutions
  • Support the IT disaster recovery and business continuity process including backup and recovery within agreed RTO and RPO's
  • Responsible for day to day change management of the Cloud and Infrastructure environment

Essential knowledge, experience and skills

  • Experience of working as a Cloud Analyst in a complex environment with a hybrid infrastructure based on systems hosted internally and externally, including PaaS and SaaS
  • High degree of technical expertise as well as business understanding
  • Ability to manage tasks in a Matrix environment
  • Good working knowledge of a Project Management Framework
  • Experience of working within an ITIL Framework


  • Developing and managing relationships across IT and within the business
  • Ability to troubleshoot and resolve complex infrastructure issues
  • Manage simultaneously and conflicting priorities
  • Documentation and clear writing skills
  • Good communication skills and ability to build relationships
  • Problem solving skills
  • Ability to work methodically
  • Good time management & organisational skills
  • Good decision making
  • Excellent customer service skills and a positive 'can do' attitude with the ability to embrace and drive a cultural change
  • Must have a good knowledge in the following areas:
  • Administering public cloud infrastructure such as Microsoft Azure specifically:
    - Azure Backup and Site Recovery
    - Azure Monitor
    - Azure Arc
    - Azure Bastion
    - Azure Active Directory
    - Azure Sentinel
    - Azure Policy
    - MS Office 365
    - Network protocols including the configuration of network Routers and Switches, LAN/WAN, wireless access points~
    - Network and Systems Security
    - Microsoft Active Directory and Windows Servers
    - Microsoft System Centre Suite (SCCM, SCOM, SCSM)
    - Web Application Management, Firewall Management and Security
    - Unified communication and VoIP Technology and preferable knowledge in Telephony solutions (Mitel)
    - Windows Workstation operating systems, mobile phones, tablets and other end user computing devices
    - Printers
  • Good understanding of operations and business priorities

GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy.

Start date
4 months
Published at
Project ID:
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