Contract - IT Hardware Management (HAMPro)

Texas  ‐ Remote
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Contract - IT Hardware Management (HAMPro)

Rate: open

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days on-site, 2 days remote


  • Hardware management experience within ServiceNow.
  • 3+ years' experience with HAMPro, AssetTrack, dcTrack and other hardware management software.
  • Experienced in Mainframe, Windows, Unix, Linux, datacenter, cloud, EC2 environments.
  • Knowledge of Hardware Asset life cycle from request to disposal.
  • Knowledge of inventory process and controls including asset tagging and data cleansing.


  • Support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs.
  • Support the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database.
  • Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards.
  • Collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations.
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100 % remote
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