Description
Customer Service & Despatch Coordinator
Salary circa £24k-£26k depending upon experience
Steeton, BD20
Permanent - Monday to Friday
Our client, Grandma Wild’s is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.
The Position
Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.
You will play a key role in the achievement of right first-time shipment performance.
Role responsibility but not limited to:-
- Processing customer orders
- Sending out order confirmations
- Dispatching orders
- Booking in orders from customers
- Arranging transport
- Processing delivery notes
- Dealing with customer queries as they arise
- Answering telephones and dealing with queries
- Liaise with all relevant departments where necessary
Ideal attributes
- Professional telephone manner
- Excellent time management and able to prioritise workload efficiently and effectively
- Excellent computer skills including word and excel
- Methodical and able to communicate at all levels
- You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This role would ideally suit an individual who has previous experience within a manufacturing business.
If you feel that you have the relevant skills and experience then please send your cv by return.
INDLS