Description
Calling for a D365 Finance and Operations Trainer for a contract opportunity with our leading client, based in London
The selected D365 F&O Trainer will be directly responsible for the D365 Finance and Operations training, end to end, as part of the IT Training Team.
The D365 F&O trainer will be expected to deliver the following tasks:
- Establish relationships with representatives of the Finance and Non-Finance Teams.
- Familiarise themselves with the As-Is and To-Be processes.
- Familiarise themselves with existing training materials and further develop or enhance them where necessary; note that training material will be treated as living documents as new ways of working come to the fore.
- Develop case studies and scenarios relevant to Day in the Life of user personas
- Create assessments/quizzes to evaluate user understanding
- Customise/tailor training materials for different user groups and personas
- Assess user progress through quizzes, practical learning scenarios
- Gather feedback from participants to evaluate the effectiveness of training
- Modify training content or methods based on feedback for future sessions
- Provide additional resources and documentation for ongoing support eg. knowledge hub
- Offer and run follow on sessions to address post training queries or knowledge gaps
- Conduct training sessions according to predefined schedule.
- Liaise with the corporate talent and learning team to ensure that training provided is recorded.
- Engagement of users and feedback during and after sessions
- Iterate on training plan against training objectives ie what does success look like
- Monitor system adoption and provide further assistance or advance training as needed
- Analyse system adoption and user proficiency post training
- Evaluate overall success of training offered against objectives/benefits
- Tailor training to meet specific business requirements and processes
Required experience/skills:
- finance or accountancy experience
- experience of Microsoft D365.
- ability to demonstrate how to carry out business processes in the new environment and potentially suggest better ways of working where appropriate.
- Strong communication skills to clearly convey complex business scenarios and adopt training methodologies to train various teams.