IT
Data Delivery Manager
Remote, PortugalOn-siteFreelanceasapDuration 6 months100% workload
Customer Relationship ManagementInformation Technology OperationsIT Service ManagementService Improvement PlanningService ManagementData Delivery
Description
Amass Technology are looking for a Data Delivery Manager for a 6 month freelance position based remotely. Candidates must be in EU
Pay rate - 45 euros an hour
responsible for building relationships with the business hubs and business users enabling effective data service management ensuring consistent and appropriate communication for data service-related issues and issues
Ensuring regular service reviews take place with the ITSDM’s aligned business area reporting on the performance and availability of the business areas aligned IT services
Responsible for identifying opportunities for service improvement, agreeing these with the business and where necessary driving change(s) to implement improvements
Ownership of service improvement plans to address recurring failures against the service levels agreed with business
Accountable for the incident and problem management processes and their effective use by the business and IT operations partner(s).
Pay rate - 45 euros an hour
responsible for building relationships with the business hubs and business users enabling effective data service management ensuring consistent and appropriate communication for data service-related issues and issues
Ensuring regular service reviews take place with the ITSDM’s aligned business area reporting on the performance and availability of the business areas aligned IT services
Responsible for identifying opportunities for service improvement, agreeing these with the business and where necessary driving change(s) to implement improvements
Ownership of service improvement plans to address recurring failures against the service levels agreed with business
Accountable for the incident and problem management processes and their effective use by the business and IT operations partner(s).