Dynamics 365 Architect - SC cleared - Must having Marketing Cloud Experience

Surrey  ‐ Remote
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Keywords

Microsoft Dynamics Stakeholder Management Marketing Cloud Business Requirements Cloud Computing Microsoft SharePoint Agile Methodology Confluence JIRA Microsoft Azure Customer Relationship Management Case Management Cloud Services Requirements Analysis Genesys Microsoft Teams

Description

Dynamics 365 Architect - SC cleared
Clearance required: UK Government SC Clearance (used in last 12 months ie worked in government)
Contract is 3 months and possible extension from start of contract - once SC has been confirmed
Nationality Requirement: RTW in the UK
Location: Based in Croydon, hybrid WFH
Sector: Public
IR35 Status: PAYE only via umbrella

We are heading up a recruitment drive for a global consultancy that require a Dynamics 365 Architect to join them on a major project that's based remotely.

Role Overview
Deliver the function and technical designs for Dynamics 365 solution providing a single view of a customer across multiple business lines. The solution is expected to meet the business requirements maximising the use of Out Of the Box (OOB) functionality of Microsoft Dynamics 365 using Service and Marketing cloud leveraging the D365 ecosystem as required. The functional scope includes integration with a customer engagement platform implemented using Genesys and case management line of business services.

Capabilities
General
Familiar with the Agile delivery methodology
Familiar with Confluence, Jira and SharePoint
Working with CxO level stakeholders
Good organisational and planning skills

Functional
Experienced with business stakeholder management and the setup and facilitation of requirement gathering workshops and understand their mapping to D365 native capabilities.
Expert on Microsoft Dynamics 365 Service cloud component native OOB capabilities with recent experience within the last year. Must be able to map business requirements to maximise use of OOB Dynamics capabilities with customisation only where absolutely necessary.
Expert on Microsoft Dynamics 365 Marketing cloud component native OOB capabilities with recent experience in the last 2 years. Must be able to map business requirements to maximise use of OOB Dynamics capabilities with customisation only where absolutely necessary.
Familiarity with the Microsoft ecosystem products commonly used with Dynamics 365
Solution design - drafting function specifications and managing their review and acceptance with business stakeholders

Technical
Azure cloud platform
Expert on Microsoft Dynamics Service 365 cloud component native OOB capabilities and its customisation with recent experience within the last year
Expert on Microsoft Dynamics 365 Marketing cloud component native OOB capabilities and its customisation with recent experience in the last 2 years
Experience of the design and configuration of Dynamics in a multi-org setup
Hands on experience with the Microsoft ecosystem products commonly used with Dynamics, namely
o Microsoft Power Platform
o Microsoft Power Pages
o Dataverse.
Microsoft SharePoint
Microsoft Teams
Experience of integrating Dynamics with other cloud hosted services
Experienced with technical stakeholder management and the setup and facilitation of technical workshops
Solution design - drafting high and low level designs and managing their review and acceptance with business stakeholders
Able to perform Hands-on/design/develop solution to validate meeting business requirement

Start date
ASAP
Duration
3 months +
From
fortice
Published at
03.10.2023
Project ID:
2662839
Contract type
Freelance
Workplace
100 % remote
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