EL250610P5A1: Freelance – Business Analyst CRM Service(Brussels, remote 60%, 12 months, ASAP)

North Holland, Amsterdam  ‐ Hybrid
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Keywords

Business Requirements Dutch French Analytic Applications Data Analysis Application Performance Management Business Process Model and Notation Customer Relationship Management Business Efficiency Business Performance Management Business Process Improvement Renewable Energy Market Value Language Modeling Organization Development Energy Transformation Stakeholder Management Streamline Enterprise Application Platform Procurement Adobe

Description


Our client, plays a pivotal role in Germany's energy transition, significantly contributing to the integration of renewable energy and ensuring a reliable power supply. The company is seeking freelancers to work both remotely and on-site in Berlin and other locations on national and international projects. Fluency in English is required, while additional language skills are a plus Dutch/French/German (at least one).

Service description:
We are seeking a skilled Business Analyst service to evaluate and optimize the use of approximately 25 applications supporting the Communication Domain. This role requires an analytical mindset and a strategic approach to compare current application usage with enterprise plans, aiming to streamline and enhance operational efficiency.

Key Responsibilities:
• Analyze existing application landscape (approximately 25 applications) supporting the Communication Domain:
o Examples of applications : design applications (canva, adobe, etc.), analytics applications (matomo, hotjar, etc.), etc.
o Create inventory of available application functionalities;
o Create inventory of user demographics in business roles & actors;
o In collaboration with the business architects relate the applications to the business capabilities & processes in order to understand the business value;
o assess usage patterns.
• Analyze business requirements
o Collaborate with various departments to understand their business needs and translate them to application needs
• Analyze potential TO-BE scenario’s
o Identify potential areas for consolidation or optimization
o Develop and present recommendations for optimizing the number of tools used, focusing on cost-effectiveness and efficiency.
o Compile comprehensive reports detailing findings, recommendations, and potential impact on operations.
o Compare applications in use with enterprise plans to ensure alignment with organizational goals.
• Support the Product organization in deploying the chosen scenario
o Work closely with IT and procurement teams to implement changes that enhance application usage.
o Monitor application performance post-implementation to ensure continuous improvement.
Requirements:
• Proven experience as a Business Analyst, preferably in a similar role focusing on application analysis and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Familiarity with enterprise applications and tools is a plus.
• Proficiency in data analysis and reporting tools is a must-have.
• Modelling languages: Good knowledge of BPMN is a plus.
• Languages:
o Fluent in English
o Good knowledge of German is a big plus
o Very good knowledge of French and/or Dutch.

- Start and Duration: ASAP – 6 Months extension possible
-Number of working days: Approx. 100% (5 days/w)
- Work Location: Brussels

Next Steps:
If you think that these requirements match with your skills, please send us an email with your CV and hourly rate (remote/onsite) via email

You don’t need to apply for the same position more than once. We offer you the most advantageous conditions, which are standardized. When quoting hourly rates, keep in mind that the client may be price sensitive and that the duration of the projects should be considered. Besides, there is often a good chance of extension.

If you have any questions, please feel free to contact us via email.

Best regards,
Your joyIT Team

Start date
ASAP
Duration
7 months
From
joyIT Recruiting GmbH
Published at
27.05.2025
Contact person:
joyIT Recruiting GmbH
Project ID:
2883015
Industry
Energy Industry
Contract type
Freelance
Workplace
60 % remote
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