EMEA Infrastructure Operations Manager

Dublin  ‐ Onsite

Keywords

Infrastructure Management Information Technology Infrastructure Libraries (ITIL) Data Centers Cloud Services Amazon Web Services Architecture Asset Management Automotive Industry Business Continuity Business Process Improvement Strategic Management Capacity Management Change Management Cloud Computing Configuration Management Linux Disaster Recovery VMware ESX Servers Financial Management Incident Management Innovation Management Project Management Operational Excellence Release Management SAP Applications Service Catalog Service-Level Agreement Service Level Management Testing Driving Server Migration Kpi Reporting Vmware

Description

Infrastructure Operations Manager

Start Date: 1st July 2024

Contract Length: 12 months

Location / Remote Working: Dublin, On site

If Onsite, How Many Days: 5 days per week

Pay Rate: €600PD

My client, an innovative solutions provider to the Automotive industry, is looking for an EMEA Infrastructure Operations Manager to oversee and optimise infrastructure operations services across multiple data centres and sites in EMEA.

Responsibilities:
  • Work closely with Global Infra Ops Manager and engaged MSP's to ensure the strategic direction and efficient management of operational activities.
  • Serve as a key liaison between the client and its service providers, responsible for maintaining operational excellence, adherence to ITIL processes, financial management, and driving continuous improvement initiatives, encompassing general hosting and cloud duties.


Essential Skill Set:
  • Experience in acting as point of escalation for resolving complex issues, in particular Incident Management processes across hosting and cloud services.
  • Experience in leading change management approvals, ensuring minimal disruption to operational activities.
  • Experience in overseeing and ensuring the effectiveness of ITIL processes. (Service Catalog Management, Availability Management, Capacity Management, Service Level Management, Asset Management, Release Management, and Configuration Management, covering both SAP and other hosted environments.)
  • Manage service targets to meet agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across all hosting and cloud services.
  • Experience in leading server migration projects and testing disaster recovery/business continuity plans.
  • Expertise in VMWare ESXi technologies to optimise infrastructure performance.
  • Proficiency in data centre architecture, design, development and operations


Basic Requirements:
  • Minimum 5 years of relevant work experience in infrastructure operations and management.
  • Proven expertise in hosting, network and cloud platforms.
  • Strong knowledge of maintaining Windows and Linux environments.
  • Experience with project management methodologies and tools.
  • Industry IT certifications (e.g., ITIL, VMware, AWS) are advantageous.
Start date
07/2024
Duration
12 months
From
Trust in Soda / Trinnovo Group
Published at
15.05.2024
Project ID:
2750938
Contract type
Freelance
To apply to this project you must log in.
Register