Description
Location: The Hague, Netherlands
Duration: 12 months
Seeking an experienced Executive IT Support Engineer to provide specialized technical support to senior executives. Responsible for implementing system changes, handling technical questions, and advising internal stakeholders within defined area of responsibility. Coordinates and performs executive IT meeting support, including planning, troubleshooting, and ensuring smooth running of events. Travels occasionally for business needs. Reports to regional Executive IT Support Service Manager.
Key Responsibilities:
- Provide efficient IT support to senior executives, minimizing risk and downtime.
- Perform everyday support tasks and troubleshoot technical issues.
- Support latest personal mobile devices used by executives.
- Plan and execute meeting support for various executive events.
- Collaborate with suppliers as single point of contact during events.
- Maintain professional customer relations with senior executives.
- Advise and support executives on IT-related requests.
- Accurately document incidents and resolutions.
- Share knowledge and foster team spirit.
- Adhere to dress code and professional conduct.
- Travel occasionally to support business needs.
- Fulfill assigned shifts and perform standby duties.
Requirements:
- Specialized understanding of technical support area and systems.
- Experience in implementing system changes and processes.
- Strong problem-solving skills and ability to adapt.
- Familiarity with well-defined procedures and practices.
- Excellent communication and interpersonal skills.
- Knowledge of information risk management.
- Ability to work autonomously with guidance on project scope.
- Previous experience supporting senior executives is a plus.
Michael Bailey International is acting as an Employment Business in relation to this vacancy.