Description
Job Title: Infrastructure support (Alvaria WFM/Genesys WFM)
Location: London, UK ( Hybrid 3 Days Onsite)
Type of Contract - Inside IR35
Rate : 500 GBP / Day inside Ir35
Mandatory:
1- Experienced in Infrastructure support of Alvaria WFM/Genesys WFM High level knowledge of Genesys framework/Alvaria WFM Infra will be added advantage.
2- Knowledge in Alvaria WFM Cloud product. (Desired)
3- Experienced in troubleshooting skills on Scheduling, Forecasting & Adherence related data mismatch issues. (Desired)
4- Experienced in working on Linux boxes.
5- Should have experience in working on production support (Able to handle Incidents, bug fixes, break fixes, able to communicate with stake holders).
Important:
6- Hands on experience on Linux/Unix/window platforms. Should working knowledge on RDBMS preferably oracle & SQL server.
7- Excellent verbal and written communication skills.
8- Should be able to handle on call on weekends.
9- Able to work on shifts.
10- Should have worked on agile working environment.
11-Working knowledge on cloud fundamentals
Location: London, UK ( Hybrid 3 Days Onsite)
Type of Contract - Inside IR35
Rate : 500 GBP / Day inside Ir35
Mandatory:
1- Experienced in Infrastructure support of Alvaria WFM/Genesys WFM High level knowledge of Genesys framework/Alvaria WFM Infra will be added advantage.
2- Knowledge in Alvaria WFM Cloud product. (Desired)
3- Experienced in troubleshooting skills on Scheduling, Forecasting & Adherence related data mismatch issues. (Desired)
4- Experienced in working on Linux boxes.
5- Should have experience in working on production support (Able to handle Incidents, bug fixes, break fixes, able to communicate with stake holders).
Important:
6- Hands on experience on Linux/Unix/window platforms. Should working knowledge on RDBMS preferably oracle & SQL server.
7- Excellent verbal and written communication skills.
8- Should be able to handle on call on weekends.
9- Able to work on shifts.
10- Should have worked on agile working environment.
11-Working knowledge on cloud fundamentals