Description
Hybrid Wintel Engineer needed for a 12 month project in Dunstable paying £45-£50 a Day inside IR35 with shift work on a rota basis 09::00, with 3 days onsite.
Main purpose of the role: Responsibility for the patching and vulnerability management of all Wintel services across Corporate IT and Production physical and virtual environments in Vocalink Mastercard data centres.
Key accountabilities and duties:
- Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.
- To support all Wintel services to Vocalink Mastercard standards.
- To participate in daily checks on key systems and log any issues not already logged by monitoring and alerting. To work through live issues, call queue by order of priority and time open.
- To assist in the analysis of root causes of all major patching and vulnerability issues, planning redesigns where appropriate.
- To raise appropriate changes in order to implement resolutions and adhere to internal Change Control and ITIL standards.
- To provide operational technical knowledge at project meetings during Wintel systems project life cycle if necessary.
- To work in partnership with 3rd party support companies to provide timely resolutions within agreed SLAs.
- To ensure that all Vocalink Wintel services remain PCI DSS compliant.
- To provide proactive monitoring of server estate to include volume and performance stats.
- To ensure all Vocalink Wintel Servers remain patched and compliant to security standards.
- To ensure all Vocalink PVDI's & NPVDI's remain patched and compliant to security standards.
- To ensure all vulnerabilities are remediated and compliant to security standards and remain compliant.
- Evening shift work on a rota basis 09::00
Knowledge, skills and experience
- Experience of working with Patch Management, Vulnerability Management, Reporting, Agent Procedures, Policy Management and PCI standards.
- Up to date experience of IT Systems, Infrastructure & Security. Strong understanding of Microsoft patching schedules & methods.
- Strong experience working with SCCM, Ivanti Patch,
- Shift work Required
- Excellent understanding of service offering and the ability to articulate at all levels in the organisation. Comprehensive working knowledge of the following Wintel technologies:
- Patch management of Wintel systems (SCCM, S Ivanti Patch, VXRails etc) Optimization of SCCM Site Servers and Knowledge in Disaster Recovery using SCCM Backups
- Maintain the health of the SCCM environment including clients, Servers and distribution points
- Assist in the creation/updating of SCCM documentation
- Vulnerability remediation management of all Wintel Server and endpoints, PVDI, Desktops, Thin clients and Laptops
- Trellix ePO Administration and Qualys reports,
- Microsoft Operating Systems including Windows Server and Windows 10.
- Administration experience of Windows 2012/16/19/22 server including Active Directory, Group Policy, User profiles and folder redirection
- Good understanding of virtualisation technology in enterprise environment (VMware, App-V), including using templates, deploying, managing, and troubleshooting virtual Servers and/or desktops NPVDI/PVDI.
- Good understanding of Ivanti AppSense, Environment Manager and Application Manager
- IPv4/6 Networking Technologies - understanding of routing, DHCP, DNS, network security (Proxy Servers, Firewalls)
- Strong knowledge and hands on experience with at least 1 of the technologies specified under the Desirable section.
Desirable: Knowledge of and hands-on expertise with one or more of the following will be beneficial:
- Disaster recovery HP blade server hardware (C-class). VXRail
- Citrix technologies (Storefront/Xendesktop/XenApp, etc)
- Microsoft Exchange
- Token Based security products (RSA/Nexus TruID)
- Microsoft SQL server
- Load Balancing Technologies - hardware and/or software (NLB)
- MS Application Virtualisation (App-V)
- Security software - antivirus, email encryption, DLP software (Preferably Trellix and Symantec) AppSense Desktop Now Suite (Personnalisation, Environnent and Application Manager)
Qualifications: Desirable:
- Microsoft Certification (SCCM, MCP, MCITP, MCSE, MCSA, MCTS etc) VMWare Certified Professional
- Working towards MCITP
- Citrix Certified Administrator
- Degree in Computer Science, Education, Technical, Engineering, Information Technology, Information Systems, Administration, Business, Science, Technology
Role - Hybrid Wintel Support Engineer
Location - Dunstable
Type of Contract - Hybrid - 3 days on-site
Rate -£45-£50 a Day inside IR35
Duration - 12 Months