IT

IT Service Desk/Helpdesk Team Leader - Windows, M365, Azure, Intune, Active Directory, Entra ID

Lancashire,  United KingdomOn-siteAgency contract (e.g. ANÜ)ImmediateDuration 3 months3 months
Posted by
Xpertise
Contact person
Generic Network
Project ID
2964646
Active DirectoryMicrosoft AzureHelp DeskInformation Technology Infrastructure Libraries (ITIL)User AssistanceOffice365Microsoft InTuneCoaching and MentoringTeam Management

Description

IT Service Desk/Helpdesk Team Leader - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL

Xpertise have an urgent requirement to start immediately for an IT Service Desk/Helpdesk Team Leader - Windows, M365, Azure, Intune, Active Directory, Entra ID, ITIL

Candidates will have the following skills and experience:

  • Proven experience as an IT Service Desk/Helpdesk Manager/Team Leader
  • Hands-on experience - getting your handy
  • Proven experience of 1st line and 2nd line support
  • Proven experience leading teams of 1st line engineers
  • Proven experience of Windows platforms
  • Proven experience of M365
  • Proven experience of Azure and Intune
  • Proven experience of Active Directory and Entra ID
  • ITIL experience and/or ITIL accreditation
  • Experience coaching, training, or mentoring team members.

Role is inside IR35 - hybrid working - Lancashire

Interviews immediately, start date immediate - please send CVs

Application form