IT Support Specialist

Amsterdam  ‐ Onsite

Keywords

Technical Support Infrastructure Management Renewable Energy Process Management Information Technology Infrastructure Libraries (ITIL) IT Management Information Technology Operations IT Service Management Habilidades Telefónicas Service Delivery Network Server

Description

IT Support Specialist

Please note that only candidates who reside in the Netherlands and have relevant experience will be considered, given the high volume of applications.

If you're looking to grow your career and make a meaningful impact at a company driving the future of renewable energy, this is your chance!

We are looking for an IT Support to join our team in Amsterdam. Our Global Infrastructure Operations department oversees the daily IT services, managing both in-house and outsourced resources. The team is also responsible for Process Management and providing local support worldwide. You will report directly to the Head of Global Infrastructure Operations.

Key Responsibilities
  • Local IT Management: Handle and coordinate events, incidents, service requests, and changes.
  • Technical Support: Provide Level 2 hardware and software support for various devices.
  • On-Site Assistance: Address issues requiring physical presence and support users locally.
  • Problem Solving: Identify problems and assist in resolving them.
  • Event Support: Offer technical support for meetings and training sessions.
  • Collaboration: Work with other IT departments to ensure smooth service delivery.
  • Documentation: Develop and maintain IT operations documentation.
  • Project Participation: Participate in national and international infrastructure projects.


Qualifications
  • Degree in Computer Science or similar
  • A few years of experience with Windows clients and servers, networking, and telephony systems.
  • Knowledge of IT process management frameworks, preferably ITIL.
  • Quick learner, independent worker, excellent communication, and cooperation skills, self-driven, energetic, service-minded, and polite.
  • Fluent English skills, both written and spoken.


Ready for the Challenge?

If you are passionate about renewable energy and want to be part of the future energy world, apply now. Join us in making a real difference.

The process can be wrapped in 1 week. (2 interviews)

The position is based in Amsterdam. Hybrid work model with ample flexibility.

Start Date: Before 16/06

Contract: Temp to Perm

If you're interested, or if you know someone who might be, (we have a very nice benefit available for your recommendation) please call me at or send your CV to

We're looking forward to hearing from you!

#LI-AE1

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Start date
06/2024
Duration
Permanent
From
Darwin Recruitment
Published at
15.05.2024
Project ID:
2750678
Contract type
Permanent
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