Description
IT Support Specialist
Rate - £17 an hour
Duration - 3 months initially
Location - Bath
Ir35 - Inside (Must use an umbrella company)
Provides all 2nd line/3rd line support functions for specialist usage of all IT equipment, software and services supported by DDaT. Includes 2nd line/3rd line field support for all specialist use of IT equipment, software and services supported by DDaT. Includes consultation/guidance in the selection of specialist IT equipment, software and solutions.
Responsibilities
- IT Support for Departmental Teaching spaces (2nd/3rd Line Support)
- IT Support for Specialist Computing (2nd/3rd Line Support)
- IT Support for Specialist Office Moves & New Builds
- Deployment of specialist end user compute devices
- Provide assistance with packaging of specialist software
- Build, installation & support of local, departmental Servers
- Annual refresh of specialist departmental lab devices
- Exam laptop specialist configurations
- DDaT Activities for Start of New Academic Year
- Research teaching and support - Meet & Greet
- Consultancy/Supplier liaison
- Building Project Consultancy
Technology Stack (Specialist)
- Topdesk
- Nagios
- checkmk
- RedCAP
- BeyondTrust Remote Support
- Clearpass
- BluCat network asset management
- Config Manager
- Active Directory
- Group Policies
- Github
- Puppet
- Microsoft Intune
- Jamf
- AVD
- AppDeploy Toolkit
- Vmware
- Powerman
- Microsoft Teams
- Panopto
- Specialist software eg Rhino, Comsol, Gaussian
- Specialist computing