Description
What You’ll Do
• Validate technology design, software releases, new technology solutions for projects/accounts to accelerate customer outcomes
• Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues
• Understanding of product level architecture. Ability to apply Networking Design standard methodologies in Validation Scenarios.
• Write effective test cases and /or scripts based on customer test environment and requirements.
• Raise defects, liaison with Dev engineers and drive issues resolution.
• Review test plans and design changes related to area of responsibility.
• Apply field concepts to system tests. Have a working knowledge of customer deployments and able to map it to the feature
• Tackle complex, multi-functional issues that cross many technologies in Core and Edge networking
• Create traffic profiles with 3rd party test tools such as Ixia or Spirent.
• Create and deliver customer collateral, portals, documentation and knowledge transfer
• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals
• Play the role of an individual contributor
Decision Making / Impact
• Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams
• Ability to understand and communicate project scope and map it to customer business goals and objectives
Role and specific responsibilities
• Work extensively with customers along with appropriate internal and external partner (e.g. Customer account teams, partners) on the validation strategy /deployment/optimization of services and solutions
• Create, review and approve project work e.g. Detailed test plan (DTP), Joint Test plan on record (JTPOR), End of Test report(EOTR) etc.
• Identify avenues for automation ideation; automate test cases as per requirements and wherever we have identified opportunity, implement automation idea for delivery perfection and efficiency
• Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem.
• Able to learn new tech/products quickly, without the need for formal training, and becomes contributing member of new team in short amount of time
• Mentors junior team members
• Takes actions that go beyond job requirements in order to achieve goals/objectives.
Who You Are
Expertise
• Typically requires BSc Computer Science or equivalent plus 8-10 years of relevant work experience. Advanced degree strongly preferred.
• Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired.
• Demonstrable experience in Installation, Configuration and troubleshooting of Cisco Routers and switches.
• Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired.
• Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above.
• Strong understanding ,experience & expertise on minimum one technology areas mentioned below
ENT & Service Provide Technologies
o Experience in product lines like ASR1K, ASR900,CRS,ISR1K, ISR4K, ASR9K, NCS500,NCS5500, NCS5700, 8000 series routers , Cat9K, Cat8K, Cat6K series switches
o Deep technical knowledge and understandings like BGP, OSPF, ISIS, IPv4/IPv6, MPLS, Multicast, Traffic engineering ,Security, QoS , HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP , Segment Routing etc.
o Experience on wireless and security products & technologies is highly desired
o Experience on Cisco SDWAN & SDA technologies is preferred
Data Centre Technologies
o Strong Nexus 2K/5K/7K/9K platform knowledge and hands on experience
o Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP.
o Good experience on Cisco ACI technologies and concepts
o Experience in designing data centre solutions from traditional DC standalone Nexus design to VXLAN Fabric based SDN solutions leveraging Single-Site Fabrics, ACI Multi Pod & Multisite Fabric architectures
Mobility Technologies
o Technical Expertise in Mobility Technology Domain with Demonstrated Expertise in one or more of the following areas – 2G, 3G and 4G LTE Mobile Packet Core networks
o Experience in configuration and troubleshooting in Cisco ASR 5K based GGSN & SGSN
o Knowledge of 5G Evolved Packet Core network integration and testing is desirable
o Working on Different interfaces & protocols i.e. Diameter, IP,SIP,S1AP/NAS ?
o Experience in planning, preparing details test plans for Mobility Solutions.
o E2E integration and testing of Container EPC(MME, S/P-GW-C and S/P-GW-U) would be added advantage
o Sound knowledge of signalling flows and protocols like GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP and RANAP
SP-Cloud Technologies
o Hands-On Experience in SP-Cloud Architectures such as Openstack, VNF’s, Network Services Orchestrator(NSO), Elastic Services Controller(ESC)
o Exposure to Micro services architecture
o Experience in NetConf, Yang Modelling, Tail-f/NCS/NSO
• Hands-on experience with traffic generator tools like Spirent and Ixia is mandatory
• Ability to troubleshoot, own and resolve issues and problems during validation
• Proven ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects.
• Validate technology design, software releases, new technology solutions for projects/accounts to accelerate customer outcomes
• Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues
• Understanding of product level architecture. Ability to apply Networking Design standard methodologies in Validation Scenarios.
• Write effective test cases and /or scripts based on customer test environment and requirements.
• Raise defects, liaison with Dev engineers and drive issues resolution.
• Review test plans and design changes related to area of responsibility.
• Apply field concepts to system tests. Have a working knowledge of customer deployments and able to map it to the feature
• Tackle complex, multi-functional issues that cross many technologies in Core and Edge networking
• Create traffic profiles with 3rd party test tools such as Ixia or Spirent.
• Create and deliver customer collateral, portals, documentation and knowledge transfer
• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals
• Play the role of an individual contributor
Decision Making / Impact
• Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams
• Ability to understand and communicate project scope and map it to customer business goals and objectives
Role and specific responsibilities
• Work extensively with customers along with appropriate internal and external partner (e.g. Customer account teams, partners) on the validation strategy /deployment/optimization of services and solutions
• Create, review and approve project work e.g. Detailed test plan (DTP), Joint Test plan on record (JTPOR), End of Test report(EOTR) etc.
• Identify avenues for automation ideation; automate test cases as per requirements and wherever we have identified opportunity, implement automation idea for delivery perfection and efficiency
• Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem.
• Able to learn new tech/products quickly, without the need for formal training, and becomes contributing member of new team in short amount of time
• Mentors junior team members
• Takes actions that go beyond job requirements in order to achieve goals/objectives.
Who You Are
Expertise
• Typically requires BSc Computer Science or equivalent plus 8-10 years of relevant work experience. Advanced degree strongly preferred.
• Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired.
• Demonstrable experience in Installation, Configuration and troubleshooting of Cisco Routers and switches.
• Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired.
• Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above.
• Strong understanding ,experience & expertise on minimum one technology areas mentioned below
ENT & Service Provide Technologies
o Experience in product lines like ASR1K, ASR900,CRS,ISR1K, ISR4K, ASR9K, NCS500,NCS5500, NCS5700, 8000 series routers , Cat9K, Cat8K, Cat6K series switches
o Deep technical knowledge and understandings like BGP, OSPF, ISIS, IPv4/IPv6, MPLS, Multicast, Traffic engineering ,Security, QoS , HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP , Segment Routing etc.
o Experience on wireless and security products & technologies is highly desired
o Experience on Cisco SDWAN & SDA technologies is preferred
Data Centre Technologies
o Strong Nexus 2K/5K/7K/9K platform knowledge and hands on experience
o Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP.
o Good experience on Cisco ACI technologies and concepts
o Experience in designing data centre solutions from traditional DC standalone Nexus design to VXLAN Fabric based SDN solutions leveraging Single-Site Fabrics, ACI Multi Pod & Multisite Fabric architectures
Mobility Technologies
o Technical Expertise in Mobility Technology Domain with Demonstrated Expertise in one or more of the following areas – 2G, 3G and 4G LTE Mobile Packet Core networks
o Experience in configuration and troubleshooting in Cisco ASR 5K based GGSN & SGSN
o Knowledge of 5G Evolved Packet Core network integration and testing is desirable
o Working on Different interfaces & protocols i.e. Diameter, IP,SIP,S1AP/NAS ?
o Experience in planning, preparing details test plans for Mobility Solutions.
o E2E integration and testing of Container EPC(MME, S/P-GW-C and S/P-GW-U) would be added advantage
o Sound knowledge of signalling flows and protocols like GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP and RANAP
SP-Cloud Technologies
o Hands-On Experience in SP-Cloud Architectures such as Openstack, VNF’s, Network Services Orchestrator(NSO), Elastic Services Controller(ESC)
o Exposure to Micro services architecture
o Experience in NetConf, Yang Modelling, Tail-f/NCS/NSO
• Hands-on experience with traffic generator tools like Spirent and Ixia is mandatory
• Ability to troubleshoot, own and resolve issues and problems during validation
• Proven ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects.