Salesforce Sales Cloud Architect / Platform Owner (m/w/x) | 9540

To strengthen our team at our client's site, we are looking for a Sales Cloud Architect / Platform Owner (m/w/x)!

This role will provide coordination and technical leadership with the following key responsibilities.

Task description:

- Coordination and Leadership

- Serve as the primary point of contact for all Salesforce Sales Cloud platform IT topics of Salesforce org for the German Business Units

- Act as the liaison for the Commercial Excellence Team, Project Management Team with a focus on technical topics, and with the German Sales Business Unit teams

- Manage outsourced support for the German organization, ensuring effective collaboration with two external partners:

- 2nd Level Support: Salesforce Sales Cloud and SAP ERP integration issues

- 3rd Level Support: Customertimes product-related issues

- Lead the Quality Gate review process of the external implementation team.

- Technical Expertise and Management

- Oversee Salesforce platform with Customertimes applications, including a offline iOS mobile app and SAP ERP integration, in partnership with external support and project teams:

- Managed packages Customertimes CTpharma and CTorder implemented for pharmaceutical processes

- Sales representatives working in the iOS application Customertimes CTmobile

- Order and Master Data integration with SAP HANA via SAP CPI

- Participate as a technical expert in projects such for the CRM field force, Marketing Automation, Customer Service, and Commerce Platform

- Conduct technical requirements analysis and manage implementation activities in collaboration with external implementation partners.

- Collaboration and Alignment

- Align with the global Commercial IT Platform owner on architecture and implement global guidelines for the German Salesforce Sales org.

- Align with the Analytics & Reporting Team.

- Work closely with the SAP Team regarding interfaces.

- Strong collaboration with internal commercial excellence

- Collaborate with both internal and external project managements and implementation partners.

- Quality Assurance

- Manage quality assurance through the management of the Quality Gate for the German org.

- Coordinate tests to ensure operational excellence.

- Review project documentation

- Coordinate the CI/CD process

- Strategic Development

- Define necessary technical process steps to ensure quality.

- Define digital operating models to help the business achieve strategic goals.

- Ensure all functions are developed, tested, and continuously deployed reliably and efficiently cross platforms

Additional information:

- Maximum daily rate €400.00

Must Haves:

- Minimum of 3 years in a similar role, with proven expertise in complex Salesforce implementations

- Bachelor’s degree in technology or an equivalent qualification

- Salesforce Sales Cloud

- Integration to Salesforce Marketing Cloud

- Offline Mobile app synchronized with Salesforce

- SAP R/3 or S/4HANA integrations

- Written and spoken fluency in English

- Advanced German language skills (C1 level)

- High team spirit and a proactive, hands-on mentality

- Strong analytical capabilities and attention to detail to ensure high-quality, precise outcomes