Description
Must be a local language speaker of Either Spain or Polish
Their day-to-day activities include:
• Participating in design workshops and supporting BAs and developers.
• Transforming proposals into concrete implementations to showcase product capabilities and limitations
• Delivering and partially implementing process and feature designs focusing on minimizing the level of customizations
• Advocating and leveraging best practices in architecture, design and development to the rest of the team.
• Designing ServiceNow Order Management and SPM implementations including several of the following:
o Order Management Simple order capture and orchestration
o Order Management Complex order capture and implementation – link with SPM
o SPM Demand, Project and Resource Management
o SPM SPW implementation
o CSM Portal implementations
o Integrations with 3rd party tools
Skills
Technical & Functional Experience:
• 8+ years Hands-on ServiceNow with 3+ years on OM, SPM is a plus.
• Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences (with practical experiences)
• Portal management and customization
• Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).
• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Excellent product roadmap awareness
• Experience with Application and Data model designs
• Good knowledge of CSDM
Professional Skills (Methods & Processes):
• Knowledge of Ordering and SPM processes
• Knowledge of Sales processes
• Strong problem-solving skills
• Designing and prototyping skills, transforming ideas into solutions leveraging SN product capabilities
Their day-to-day activities include:
• Participating in design workshops and supporting BAs and developers.
• Transforming proposals into concrete implementations to showcase product capabilities and limitations
• Delivering and partially implementing process and feature designs focusing on minimizing the level of customizations
• Advocating and leveraging best practices in architecture, design and development to the rest of the team.
• Designing ServiceNow Order Management and SPM implementations including several of the following:
o Order Management Simple order capture and orchestration
o Order Management Complex order capture and implementation – link with SPM
o SPM Demand, Project and Resource Management
o SPM SPW implementation
o CSM Portal implementations
o Integrations with 3rd party tools
Skills
Technical & Functional Experience:
• 8+ years Hands-on ServiceNow with 3+ years on OM, SPM is a plus.
• Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences (with practical experiences)
• Portal management and customization
• Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).
• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Excellent product roadmap awareness
• Experience with Application and Data model designs
• Good knowledge of CSDM
Professional Skills (Methods & Processes):
• Knowledge of Ordering and SPM processes
• Knowledge of Sales processes
• Strong problem-solving skills
• Designing and prototyping skills, transforming ideas into solutions leveraging SN product capabilities