Description
Site Reliability Engineer (Automation and DevOps)
Location: Dublin, Ireland
Key Responsibilities
- Plan, manage, and oversee all aspects of a production environment
- Define strategies for application performance monitoring and optimisation in a production environment
- Respond to incidents
- Improvise platform based on feedback and measure the reduction of incidents over time
- Support deployment of code into multiple lower environments
- Support current processes with an emphasis on automating everything as soon as possible
- Design, develop and standardise a monitoring and alerting mechanism for the supported applications
- Take a holistic approach to problem-solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimising meantime to recover
- Engage in and improve the whole life cycle of services - from inception and design, through deployment, operation and refinement
- Analyse ITSM activities of the platform and provide feedback loop to Development teams on operational gaps or resiliency concerns
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices
- Maintain services once they are live by measuring and monitoring availability, latency and overall system health
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity
- Work with a global team spread across tech hubs in multiple geographies and time zones
- Ability to share knowledge and explain processes and procedures to others
- Share knowledge and mentor Junior resources
- Ability to perform on-call duties on a rotational basis
- Occasional off-hours work required
Skills Required
Must have:
- Linux
- Mainframe
- Shell Scripting
- ITIL/ITSM
- Application troubleshooting
- SQL
- Any monitoring tool (Splunk/Dynatrace preferred)
- Jenkins - CI/CD
- Groovy Scripting/YAML (basic)
- Git (basic)/Bitbucket (basic)
Good to have:
- Ansible/Chef
- Event framework architecture