Team Lead Service Desk (Dutch Speaking)

Amsterdam  ‐ Onsite
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Keywords

Dutch User Assistance Consulting Business Informatics Recruitment Topdesk IT Recruitment Coaching and Mentoring Team Management

Description

Team Lead IT Service Desk (Dutch Speaking)

For a client of mine I am looking for a Senior IT Service Desk Specialist to join a dynamic team in Amsterdam. If you have experience handling complex requests, advising junior/medior profiles and ready for a challenging position, this role might be for you.
Key responsibilities:

- Handles complex requests, questions and problems from IT users

- Seeks quick and efficient solutions, or escalates in consultation with coordinators

- Coaches/mentors junior/medior colleagues

- Records and flags shortcomings and developments, and suggests follow up actions

- Contributes to management information with the aid of systems and facilities.

Qualification:

- 5+ years of experience in similar role.

- Experience with team management

- Experience with TopDesk, Microsoft 365O

- Fluency in Dutch and good command of English

This role is both for permanent or Freelance candidates. If you are interested you should not hesitate to contact me immediately. I would be happy to plan a call and discuss further about this opportunity!

Kind Regards,

Stamatis Melissourgos | IT Recruitment Consultant



Darwin Recruitment is acting as an Employment Business in relation to this vacancy.
Start date
04/2024
Duration
12 Months
From
Darwin Recruitment
Published at
22.01.2024
Project ID:
2705837
Contract type
Freelance
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