Description
Key Responsibilities:
Mandatory Skills
Microsoft Information Protection
- Email Security Implementation
- Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with on-prem CM and Splunk.
- Configure multi-layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection.
- Threat Detection and Response
- Monitor inbound email traffic for any rejections, queuing.
- Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks.
- Diagnose and troubleshoot technical issues related to email security incidents and product functionality.
- Security Audit and Compliance
- Implement necessary remediation measures to enhance email security.
- Stay updated on industry best practices and emerging threats.
- Coordinate with vendor to remediate any vulnerabilities identified.
- Collaboration
- Collaborate with customers and internal teams to identify solutions and implement best practices.
- Document technical solutions, FAQs, and troubleshooting guides for internal and external use.
- Work closely with SOC, EIS, and Groupware team to enhance threat detection capabilities.
- Develop and deliver product demonstrations, training sessions, and knowledge transfer sessions for customers.
Skills:
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills for collaborating with cross-functional teams.
- Knowledge of cloud architectures and on-premise NX/EX infrastructures.
- In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies.
- Proficiency in configuring and managing ETP or on-prem EX policies.
- Ability to work independently and collaborate effectively in a team environment.
- Proficiency in IDS/IPS
- Proficiency in Linux/Unix operating systems.
- Hands-on experience with any Email Security and Network Security products.
- Ability to adapt to evolving threat landscapes and implement effective security measures.
- Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.