Description
Job Title : VB .NET Support Engineer with Spanish
Location : Spain (Remote)
Job Type : Contract-B2B (Long Term)
Job Description:
Main Skills Required: Visual Basic 6, .Net, SQL Server
Roles and Responsibilities
Proficient in Spanish & English and good communication with the Business users
Technical skills required include, but are not limited to the following: VB.Net, SQL Server, ASP.Net, ASP.Net MVC, Web API
Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
Interact with customers on reported issues and manage customer expectations
Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
Identify operational improvements and report it to Support lead / regional tower lead
Maintain CI/CD pipelines and automated deployment tools from a support perspective
Support Engineers will also support testing activities by creating test data and executing test cases as required.
Location : Spain (Remote)
Job Type : Contract-B2B (Long Term)
Job Description:
Main Skills Required: Visual Basic 6, .Net, SQL Server
Roles and Responsibilities
Proficient in Spanish & English and good communication with the Business users
Technical skills required include, but are not limited to the following: VB.Net, SQL Server, ASP.Net, ASP.Net MVC, Web API
Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
L2 and L3 Support for incidents, service request and enhancements with strong technical and functional expertise in the applications being supported
RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
Interact with customers on reported issues and manage customer expectations
Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
Identify operational improvements and report it to Support lead / regional tower lead
Maintain CI/CD pipelines and automated deployment tools from a support perspective
Support Engineers will also support testing activities by creating test data and executing test cases as required.