Windows PC Technician - Installs and upgrade from Windows 10 to 11

Illinois  ‐ Onsite
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Keywords

System Center Configuration Manager Stock Control Operational Systems Desktop Computing Immunization Workstations Peripherals Laptops Servicenow

Description

NO SPONSORSHIP - NO CALLS FROM 3rd PARTIES

PC TECHNICIAN

Great soft skills because there is a lot of client interface

Smarts & soft skills are everything

Familiarity with SCCM is extremely helpful

It's 100% desktop

Start out at a six-month duration,but it can be renewed longer

Project Tasks

  • Image and configure end-user devices through MECM (SCCM) task sequence
  • Deploy approved applications to endpoints through MECM Software Center
  • Deliver and install endpoint devices and peripherals to end-user location
  • Verify Workstation configuration and application functionality with end-user
    • Troubleshoot any identified issues at the time of verification, or escalate to senior EUE team member
    • Validate network printer installation
    • Confirm presence of required mapped network drives
    • Transfer local data where applicable
  • Reclaim any replaced endpoint and peripherals to return to EUE inventory
  • Communicate hardware deployment/reclaim with Asset Manager

Skills

Basic/Required

  • Experience supporting Microsoft Windows 10 operating system
  • Working knowledge of Microsoft 365 applications
  • Ability to track and maintain hardware inventory (serial number/asset tag) to be communicated with Asset Manager
  • Ability to lift equipment up to 30 lbs. (endpoint devices, peripherals)

Preferred

  • Experience supporting Microsoft Windows 11 operating system
  • Experience with ServiceNow ITSM platform
  • Experience with Microsoft Endpoint Configuration Manager (MECM)

VACCINE REQUIRED

Need a candidate to install and uninstall Software on 400 PC Laptops, desktops. All windows focused - 2-3 years experience

Start date
n.a
Duration
6 months
From
Request Technology - Robyn Honquest
Published at
16.05.2024
Project ID:
2751019
Contract type
Freelance
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