freelancermap data privacy statement

1. Name and contact details of the controller and the company data protection officer

This privacy policy applies to data processing by:

Controller: Freelancermap GmbH ('Freelancermap'), Pretzfelder Straße 7-11, 90425 Nuremberg, Germany,

E-Mail: office@freelancermap.de Phone: +49 (0) 911 - 37750 270 Fax: +49 (0) 911 - 99 39 94 02

The company data protection officer of Freelancermap can be reached as follows: Marc Badock, MBits, Spessartstraße 1, 63546 Hammersbach, E-Mail: mab@mbits.solutions, Phone +49 (0) 6048 2860777.

2. Collection and storage of personal data as well as the nature and purpose of their use

a) When visiting our website

When you visit our website www.freelancermap.com, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information will be collected without your intervention and stored until automated deletion:

  • IP address of the requesting computer,
  • date and time of access,
  • name and URL of the retrieved file,
  • Website from which access is made (referrer URL),
  • the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

The data mentioned are processed by us for the following purposes:

  • ensuring a smooth connection of the website,
  • ensuring comfortable use of our website,
  • Evaluation of system security and stability as well
  • for further administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. In no case we use the collected data for the purpose of drawing conclusions about you.

In addition, we use cookies and analysis services when visiting our website. Further details can be found under no. 4 and 5 of this privacy policy.

b) When registering for our newsletters

If, pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR you have expressly consented, we use your e-mail address to regularly send you our editorial newsletter. To receive the newsletter, the indication of an e-mail address is sufficient. Optionally, we ask you to provide a name for addressing you personally in the newsletter.

To register for our newsletter, we use the so-called double opt-in procedure. This means that after stating your e-mail address, we will send you a confirmation e-mail to the specified e-mail address, asking you to confirm that you really wish to receive the newsletter. If you confirm to receive the newsletter, we and our delivery service provider will save your e-mail address until you unsubscribe from the newsletter. The purpose of the storage is to be able to send you the newsletter.

The deregistration is possible at any time via a link at the end of each newsletter. Alternatively, you can also send your unsubscribe request to office@freelancermap.de by e-mail.

The delivery of our newsletter takes place via the service provider Episerver GmbH (Wallstrasse 16, 10179 Berlin, Germany). The use of this service provider is based on our legitimate interests acc. Art.6 para. 1 lit.GDPR and a data processing agreement acc. Art. 28 (3) sentence 1 GDPR.

We collect information about whether the recipients have received, opened and clicked the e-mail. This information is used to identify the reading habits of our users and to adapt our content to them. You can simply declare a contradiction by email to office@freelancermap.de.

To send our trigger e-mails, we use the customer.io delivery service provided by Peaberry Software Inc., 921 SW Washington Street, Suite 820, Portland, Oregon, 97205, USA.

The delivery service provider may retrieve the data of the recipients in pseudonymous form to optimize or improve their own services, e.g. for the technical optimization of the delivery and the layout of the e-mails or for statistical purposes.

Customer.io is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection standards (https://www.privacyshield.gov/participant?id=a2zt0000000PCaFAAW&status=Active).

The use of the customer.io service is also based on our legitimate interests. Art. 6 para. 1 lit. f GDPR and a data processing agreement acc. Art. 28 (3) sentence 1 GDPR

More information on customer.io's data privacy can be found here: https://customer.io/legal/privacy-policy/

c) When using our contact form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide a valid e-mail address so that we know who the request came from and to answer it. Further information can be provided voluntarily.

The data processing for the purpose of contacting us is in accordance with Art. 6 para. 1 p. 1 lit. a GDPR based on your voluntarily granted consent.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request made by you.

3. Disclosure of data

A transfer of your personal data to third parties for purposes other than those listed below does not take place.

We only share your personal information with third parties if:

  • You according to Art. 6 para. 1 sentence 1 lit. a GDPR have given express consent to this
  • disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have a predominantly legitimate interest in not disclosing your data,
  • in the event that disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR is a legal obligation,
  • and if this is legally permissible and according to Art. 6 para. 1 sentence 1 lit. b GDPR is required for the settlement of contractual relationships with you.

4. Cookies

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, Trojans or other malicious software.

In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity.

On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page.

In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them.

Also, we use cookies in order to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer (see Section 5). These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.

The data processed by cookies are for the purposes mentioned in order to safeguard our legitimate interests as well as third parties according to Art. 6 para. 1 sentence 1 lit. f GDPR required.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or always a hint appears before a new cookie is created. However, disabling cookies completely may mean that you cannot use all features of our website.

5. Analysis and Tracking tools

The tracking measures listed below and used by us are based on Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures to be used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as justified within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

i) Google Analytics

For the purpose of customizing and continually optimizing our pages, we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, hereafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as

  • browser type / version,
  • used operating system,
  • Referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of server request,

are transmitted to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and tailor-made website design. This information may also be transferred to third parties if required by law or if third parties process this data in the order. Under no circumstances will your IP address be merged with any other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of this website may be fully usable.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set that will prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

ii) Google Adwords Conversion Tracking

To statistically record the use of our website and to evaluate it for the purpose of optimizing our website, we also use Google conversion tracking. In doing so, Google Adwords will set a cookie (see section 4) on your computer if you have reached our website via a Google ad.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Every Adwords customer receives a different cookie. Cookies cannot be tracked via the websites of Adwords customers. The information gathered using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers get the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies. However, you may not be able to use all features of this website to the fullest extent. You will not be included in the conversion tracking statistics. You can also opt out of personalized advertising in Google Ads Ads Settings. For instructions, see https://support.google.com/ads/answer/2662922?hl=en. In addition, you may disable the use of third-party cookies by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the opt-out information listed there.

For more information and Google's privacy policy, please visit: https://www.google.com/policies/privacy/.

iii) Google Signals

To tailor the way we design and continually refine our pages, we use Cross Device Tracking via Google Signals, a web analytics service provided by Google Inc. (https://www.google.com/intl/en/about/)(1600 Amphitheater Parkway, Mountain View , CA 94043, USA, hereafter "Google"). In this context, pseudonymised usage profiles are created and cookies (see point 4) are used. The information generated by the cookie about your use of this website such as

  • browser type / version,
  • used operating system,
  • Referrer URL (the previously visited page),
  • host name of the accessing computer (IP address),
  • time of server request,
  • Selected settings,
  • Access to the website with various devices,

are transmitted to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and tailor-made website design. This information may also be transferred to third parties if required by law or if third parties process this data in the order. Under no circumstances will your IP address be merged with any other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of this website may be fully exploited.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set that will prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Ultimately, Google Signals will only work for you if you've enabled personalized ads in your Google Account. You can therefore prevent cross-device, anonymized evaluation of your account by disabling the personalized ads in your Ads settings. More detailed information can be found here: https://support.google.com/ads/answer/2662856.

iv) Hotjar

We use Hotjar to better understand the needs of our users and to optimize the offerings on this website. Using Hotjar technology, we get a better understanding of our users 'experiences (eg how much time users spend on which pages, which links they click, what they like and what they do not like etc.) and that helps us align our offerings to our users' feedback , Hotjar uses cookies and other technologies to collect information about the behavior of our users and their devices (in particular, the IP address of the device (recorded and stored in anonymous form only), screen size, unique device identifiers, information about the device used browser, location (only country), preferred language for displaying our website). Hotjar stores this information in a pseudonymous user profile. The information is neither used by Hotjar nor by us to identify individual users, nor is it merged with other data about individual users. For more information, see Hotjar's privacy policy here.

You may object to the storage of a user profile and information about your visit to our website by Hotjar and the setting of Hotjar tracking cookies on other websites, if you click on this opt-out link.

v) LinkedIn Ads

We use LinkedIn Ads, a service provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn Ads processes and stores information about our users' behavior. Among other things, cookies are used, small text files that are stored locally in the cache of your web browser on your device and allow an analysis of the use of our website by our users.

We use LinkedIn Ads for marketing and optimization purposes, in particular for analyzing the use of freelancermap and to continuously improve individual features and the user experience. By statistical evaluation of our user behavior we can improve our site and make it more interesting for our users. This is also our legitimate interest in the processing of the above data by LinkedIn. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We point out that in this case you cannot fully use all functions of our website. You can also prevent the collection of the aforementioned information by LinkedIn, by clicking on the following link and setting an opt-out cookie:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

Note that this setting will be deleted when you delete your cookies.

LinkedIn is part of the Privacy Shield Agreement between the European Union and the United States. As a result, LinkedIn commits to adhering to the standards and regulations of European data protection law. For more information, see the following link:

https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active

For more information on LinkedIn privacy, visit: https://www.linkedin.com/legal/privacy-policy

6. Customer Service and Chat - Zendesk

We use the Zendesk ticket system, a Zendesk Inc. customer service platform, 989 Market Street #300, San Francisco, CA 94102 to process customer inquiries. We also use the Zendesk Chat tool.

To process your requests, necessary data such as last name, first name, phone number, e-mail address is collected through our website to answer your questions. Zendesk is a certified participant of the so-called "Privacy Shield Framework" and therefore meets the requirements for legally compliant data processing.

For detailed information about Zendesk's data processing, see the Zendesk Privacy Policy at https://www.zendesk.com/company/customers-partners/privacy-policy/. If you have any questions, you can contact the Zendesk Privacy Officer at privacy@zendesk.com

If you contact us by e-mail or via the form on the website, we will only use the personal data you provide to process your specific request. The information provided will be kept confidential and the message history with our service desk will be stored for follow-up questions and subsequent contact. The processing of the data entered in the contact form is based on your consent (Article 6 (1) (a) GDPR).

We have signed an agreement with Zendesk for data processing and fully implement the strict requirements of the German data protection authorities when using Zendesk.

7. External fonts

This website uses external fonts from Google Fonts, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, ("Google"). To do this, the device you use retrieves the selected fonts from Google Fonts and automatically transmits the IP address you are using and the web page you are accessing. With this addition, the texts and fonts on the page can be displayed correctly. Legal basis for data processing: Art. 6 para. 1 p. 1 f) GDPR. Please note that the data can be processed outside of EU / EEA. Google has submitted to the Privacy Shield, ensuring an adequate level of protection. Whether and to what extent a further storage of the inquiries takes place with Google, is the sole responsibility of Google. For more information, please visit https://developers.google.com/fonts/faq and the Google Privacy Policy https://policies.google.com/privacy?hl=en .

8. Subject rights

You have the right:

  • in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can provide information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about their details;
  • in accordance with Art. 16 GDPR, immediately demand the correction of incorrect or complete personal data stored with us;
  • in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of Legal claims is required;
  • to demand the restriction of the processing of your personal data according to Art. 18 GDPR, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you assert this, Exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data provided to us in a structured, standard and machine-readable format or to request transmission to another person responsible;
  • according to Art. 7 para. 3 GDPR, to revoke your once given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future and
  • to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our office.

9. Right of objection

If your personal data are based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR are processed, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without specifying any particular situation.

If you would like to exercise your right of revocation or objection, please send an e-mail to: office@freelancermap.de

10. Data security

We use the popular SSL (Secure Socket Layer) method within the site visit, in conjunction with the highest level of encryption supported by your browser. In general, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. Whether a single page of our website is encrypted is shown by the closed representation of the key or lock icon in the lower status bar of your browser.

We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

11. Updating and changing this privacy policy

This privacy policy is currently valid and is valid as of May 2018.

As a result of the further development of our website and offers thereof or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current data protection declaration can always be retrieved and printed on the website at: https://www.freelancermap.de/datenschutz.html.