Business Consultant, Solution Architect and Project Manager offering 15+ years in the Telecommunications and Banking industries. Expert on business and systems requirements analysis, user acceptance effort, process improvement and end-user training.
 
Bringing deep experience with enterprise BSS/OSS products IT & Business Analysis, Solution Design, and Implementation from main industry vendors (Amdocs, Oracle, Huawei, SalesForce, Tibco, etc.).
 
Having proficiency in IT industry standards including TOGAF, SOA, eTOM, SID, TAM, EAI, SOA, ESB, ASPIM, BPMN, PMO, ITIL, Prince, Agile, UML.
 
Possessing UK Baseline Personnel Security Standard (BPSS) Security Clearance.
 

Specialties:

• Amdocs Billing, CRM, and OMS projects, product configuration via EPC/MEC
• Oracle OPH, Siebel, OSM, BRM – RODOD, product config via Enterprise Product Catalog
• TIBCO FOM/FOS Order Management and Fulfilment
• TMForum Framework (eTOM/TAM/SID) based integration projects,
• CRM (SalesForce, Microsoft Dynamics CRM) and Trouble Ticketing (BMC Remedy) projects,
• OSS/BSS projects in telecommunications,
• Frontoffice and backoffice projects in banking.

 
Online Profile:
https://uk.linkedin.com/in/ondrej-maly-02822310
https://www.omh-cz.com

Position            Technical Design Authority -  Enterprise IT BSS/OSS, Ordering, EPC/MEC
                        Solution Architect
Company          VODAFONE
Location           Bracknell, UK; Prague, CZ

Position            Senior Expert, Billing and CRM; Project Manager
Company          AMDOCS
Location           Prague, CZ; Atlanta, USA

Main customers included:

• Amdocs - Israel & USA
• MTel - Bulgaria
• Cortal Consors - Germany
• YellowPages - USA
• Post Telecom - Luxembourg
• Sitronics TS - Czech Republic

 
Key BSS/OSS platforms involved in projects included following key BSS/OSS vendors:

• Amdocs (CES, Clarify, ABP, OMS, EPC/MEC)
• Oracle (Siebel, BRM),
• Ericsson (Conceptwave Catalog Management, Order Care) ,
• BMC/Remedy (Remedy ITSM),
• Microsoft (MS Dynamics CRM),
• Huawei (NGBSS)