Profileimage by Yassine Mezenoud Administrative from Mataro

Yassine Mezenoud


Last update: 06.09.2022


Graduation: Master in Logistics
Hourly-/Daily rates: show
Languages: Arabic (Native or Bilingual) | English (Limited professional) | French (Full Professional) | Spanish (Full Professional)




MTA, Database, Excel, dynamic tables, Access, MicrosoŌ Office, DOS, WINDOWS2000/XP, Email MarkeƟng Compaign, PhpList, MailChimp, GetResponse, MySQL, JDBC, Dreamviewer, ERP accounƟng system, ProgramaƟon, C++, JavaScript, SQL Language, HTML/CSS, Modeling language, UML, Merise

Project history

07/2012 - 01/2019
E-marketing Group supervisor (Team Leader)
Operating Media SARL (500-1000 employees)
Internet and Information Technology
* Project management deliverability - implementaƟon of MTA and deliverability
monitoring tools.
* Project management, needs analysis, technical implementation, deployment and
* Identification of Issues.
* Investigation and management of the problems of deliverability by soliciƟng the
relevant actors of the filter chain (abuse desk, blacklists, anti-spam manufacturer).
* Manage teams and recruitment.
* Resolve problems by clarifying issues; researching and exploring answers and
alternative solutions; implementing solutions; escalating unresolved problems.
* Motivate and animate the team by ensuring a sense of service and quality.
* Participate in the optimization of existing procedures to improve the quality of service
and commercial dynamics.
* Manage and reply to emails sent by customers of the company.
* Perform a monthly reporting on-call time.
* Ensure the administrative follow-up of the team (schedule, holidays ...).

08/2011 - 06/2012
Administrative assistant
iComFo SARL (250-500 employees)
Transport and Logistics
● Answer phones and greet clients
● Retrieve files for personnel.
● Take and deliver messages.
● Sort and distribute incoming mail.
● support in billing and other administrative tasks,
● preparation of weekly and monthly reports.
● Database entry in Excel,
● Making formulas and dynamic tables

03/2011 - 05/2011
Trainee IT soŌware assistant
TechnoPark SARL. (250-500 employees)
Transport and Logistics
* Database entry in Excel and Access.
* Identifying and assessing customers' needs to achieve satisfaction
* Managing incoming calls and customer service inquiries
* Call IT for computer assistance

Local Availability

Only available for the countries Spain
Profileimage by Yassine Mezenoud Administrative from Mataro Administrative