Profileimage by Ary Sbrana Dynamics CRM 365 Engagement Specialist from Paris

Ary Sbrana


Last update: 11.01.2019

Dynamics CRM 365 Engagement Specialist

Company: Prodware Spain
Graduation: MBA
Hourly-/Daily rates: show
Languages: English (Full Professional) | Portuguese (Native or Bilingual) | Spanish (Full Professional)




Extensive experience in IT sector, and strong accomplishments with Microsoft Dynamics 365 Customer Engagement, since version 4.0, CRM 2011, CRM 2013, CRM 2015, CRM 2016 and 365 Online.

Working in large consultancies, I realized several CRM project in different areas such as industry, events fair, services, medical, financial, telecom, and others.

System architect in solution for Dynamics CRM in which I have certifications MCP in Application, MCP in Customization and Configuration and MCT – Certified Trainer in CRM.

Knowledge on data migration and system integration, using ETL, SSIS, using Web API, JScript and plug-in with language C#, .Net integration CRM with Legacy System and ERP, and Integration CRM with Microsoft Power BI. Exceptional understanding and assimilating information from various sources.

Deep knowledge in BPM/N, Process Mapping, Process Diagram, using MS-Visio and Bizagi Studio and Module.

Specialist in database, Entity-Relationship, T-Query, Tuning, using MS-SQL Server since version 2005, 2008 R2, 2014 and 2016. Data modeling, generic and flexible.

Good listening skills, organized and detailed, self-motivated and self-taught.

Project history

I was hired to make a strategic project in FIEMS (Industry Federation of Mato Grosso do Sul state) to unify the portfolio, politics, and customer attends the FIEMS Group that have 3 enterprises (SESI, SENAI, and IEL).
I got a client the name Gráfite Fairs, that my incumbency was the migration the MS-Dynamics CRM version 2011 to version 2013 and 2015, in which I had to create the other environment, for installing the new MS-SQL Server 2014 and made a deploy the MS-Dynamics CRM.
Customer - Project or Activities -Technology
TIM - Product Catalog Strategic Dynamics 365 CRM Online
Caterpilar - Game inside Dynamics CRM 2011
Tetra Pak -  Sales Module Dynamics CRM 2011
Salfer - Implementation Study with ERP Dynamics CRM 2011 and AX
Frigelar - Implementation Study with ERP Dynamics CRM 2011 and AX
Construtora Marquise - Start & GO package quickly implementation Dynamics CRM 2011
Clarion Events - Start & GO package quickly implementation Dynamics CRM 2011
C.Vale Agrícola - Planning to Implementation Dynamics CRM 2011
Schincariol - Juridical area, customizing Dynamics CRM 2011
Rede Globo TV - TV-Novel Methodology, customizing Dynamics CRM 2011
XP Investimentos - BOVESPA, customizing Dynamics CRM 2011
Kyly - Diagnostic and GAP Analysis Sure Step Methodology
IntelBrás - Marketing and Customer Care Dynamics CRM 4.0
FDE - Customer Care, customizing Dynamics CRM 4.0
ABIMAQ - Customer Care, customizing Dynamics CRM 4.0

Time and spatial flexibility

I am availability to travel. No problem.

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