Profileimage by Rajesh Bansal Agile Coach | Program manager | Project manager | Scrum Master (rb.bansal@outlook.com) from Troy

Rajesh Bansal

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Last update: 22.01.2020

Agile Coach | Program manager | Project manager | Scrum Master (rb.bansal@outlook.com)

Graduation: Bachelor of Engineering - Computer Science
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Hindi (Native or Bilingual)

Skills

Rajesh (rb.bansal@outlook.com), a certified candidate, as Agile Coach / SAFe Agilist has helped his clients deliver Enterprise and Global business transformation programs.  He has enabled Program and Portfolio Level Agile SAFe transformations for multi-million, multi-year Greenfield COTS Solution implementation based on SAP CRM, Guidewire, and Documentum. He coached business managers into Agile product owners, mentored staff on SAFe, Agile, Scrum and Kanban Practices like CI/PI,  CD, ATDD, TDD, JAD, RAD and sprint functions. He helped define SOPs for incremental development, releases and acceptance. He easily gains / Negotiates support of CxOs, Stakeholders, Teams (Vendors, in-house), business support functions through Timely, well analyzed and summarized reports and performance snapshots. As a Scrum master, he achieved target sprint velocity and burn rate through effective Sprint planning, Retrospectives, backlog grooming, daily scrums/stand up and product owner engagements. He is proficient in Collaboration (Sharepoint, Confluence) ALM (JIRA, Rally, HP ALM, TFS) project management (MS Project, Clarity, HP PPM).
Core Competencies / Area of Expertise Program Management                        Business Planning & Cost Benefit Analysis                 Leadership     
Project Management                          Risk & Controls Management                                     Decision Making  
People Management                          Stakeholder management                                           Problem Solving
Change Management                         Agile transofrmation                                                   SDLC/Agile & Waterfall
  • Business Planning:  Business Case writing, Cost Benefit analysis (Return on Investment, Internal Rate of Return, Activity based Costing), Impact analysis (Top line, Bottom line, functional and operational process changes), RAID (Risks, Assumption, Issues and Dependencies) identification
  • Agile Scrums: EPIC to user stories breakdown, product backlog buildup, Sprint planning, sprint execution (daily standups, backlog grooming, burndown analysis), sprint retrospectives, Test Driven Development (TDD, ATDD), SAFe ART, Kanban, Lean, Product Incremental (PI), Continuous Improvement (CI), Continuous Delivery / Dev Ops
  • Program Governance: set up of PMO/Scrum of Scrums, definition of deliverables, tracking metrics KPIs and SoPs, prioritization and portfolio alignment, guidance and mentoring of PMs/Scrum masters / product owners
  • Build Plans: Scheduling, Scope management, Work break down structure(WBS), Schedule, Quality Assurance planning, Risk Identification, Mitigation and Contingency planning, Resource Management including stake holders and vendors, Change management, Configuration, Communication and Closure plans
  • Track and Report Project Metrics for Correctives, Preventives and Contingencies:(Schedule Variance, Cost Variance through EVM), Defect Ratio, Review Efficiency, Scope creeps, Resource Loading, Sprint velocity, Burnout chart
  • Project Control through Earned Value Management, Change Control, Resource Leveling, Escalations and Communication, Validation and Verification and Closure (Lessons Learnt, Defect/Risk/Issue Database buildup)
  • Gains / Negotiates support of CxOs, Stakeholders, Teams (Vendors, in-house), support Business function through Timely, well analyzed, summarized and targeted reports and performance snapshots.

Project history

Work Experience: Agile Consultant @ Leading Utility Company, MI | USD 5.3 mn | Team Size: 53 | Jan 17 – Date
As agile consultant is responsible for delivering medium to large initiatives for Electric Distribution and gas transport business units using SAFe Agile Release trains, Scrum Sprints and gated waterfall methodologies. As Agile coach, enabled transition of IT Managers and Application owners into role of Product Owners, guided and facilitated teams into agile practices / ceremonies
  • Monitored program through Scrum of Scrums for implementation of COTS ECM solution
  • Gated Waterfall approach for Project Plans: WBS, Quality, Risk, Change, Configuration, Communication and Closure plans in MS Project for new enhancements and investment initiatives  
  • Capture, collate, analyze and improve performance metrics from sub projects (risks, budget, resources, timelines, burn downs, user stories coverage, sprint velocity), report to appropriate audience for their support, buy in to changes
  • As agile coach guided IT managers into Product owners. Enabled them to define product release goals and value propositions., prioritization and product direction. Mentored and facilitated teams for agile ceremonies / practices
  • Achieved planned Sprint velocity and burn rate through effective sprint planning, retrospective meetings, backlog grooming and daily scrums, TDD and RAD/JAD sessions and impediments removals
  • Collaboration with cross functional groups like Architects, Support functions (Release management, Architects, Finance) vendor teams, supply chain for meeting the business/project objectives.
  • Engineering Content Management: SAFe agile release trains to store, categorize, classify, search, retrieve engineering artifacts and integration of ECM platform with enterprise applications of client
  • MAOP Analysis Application:  End to End implementation of cloud-based application for Regulatory reporting of maximum allowable operating pressure and integration with Asset management systems and GIS platforms
  • Electric System Model enhancement: Convergence of Electric distribution models as single source truth, maintenance, and enhancements. Integration with CRM, GIS platforms for streamlined distribution operations
Agile Consultant @ BCBS, detroit, MI | USD 3.5 mn | Team Size: 48 | Apr 16 – Dec 16
As Program manager was instrumental in setting up governance, planned, tracked and controlled outcomes of programs and projects As Scrum Master used LeSS framework for delivering medium to large initiatives for Individual and Commercial Business units using Scrum Sprints and gated waterfall methodologies.
  • Business planning:  Develop and wrote business cases and worked IRR / ROI / Value Realization for annual planning
  • Developed, Scheduled, Monitored and Controlled Integrated master plan clubbed with individual sub project plans
  • Gated Waterfall approach for Project Plans: WBS, Quality, Risk, Change, Configuration, Communication and Closure plans in MS Project for new enhancements and investment initiatives  
  • Capture, collate, analyze and improve program performance metrics from sub projects (risks, budget, resources, timelines, burn downs, user stories coverage, sprint velocity), report to appropriate audience for their support, buy in to changes
  • As agile coach, enabled team transition and absorb into agile practices and ceremonies
  • Achieved planned Sprint velocity and burn rate through effective sprint planning, retrospective meetings, backlog grooming and daily scrums, TDD and RAD/JAD sessions and impediments removals
  • eBilling Bill Pay Member Experience: SAFe agile release trains to enhance customer experience for enrolment for paperless billing, invoicing and payments across all plans and services
  • BCBSA Mandate: Hybrid approach of scrum sprints and waterfall for Sharing of Benefit design data with BCBSA / CHP for ValueQuest reports that would enable BCBS to analyze, communicate and sell benefits and value realization of the plans to members in lieu of cost incurred
  • RUSS Rewrite: Automation of Group survey for their categorization and classification using Agile scrum sprints. Integration with back end systems to bring in efficiency, efficacy and enhanced customer experience
  • RDS Enhanced Services: Help Groups to realize higher and optimum federal subsidy for retiree drug program offered by groups to their retired employees
  • DNoA and VSP Enhancement: Program to bring in efficiency and efficacy in the operations of the services through the vendors for Dental and Vision programs. 
  • SAP CRM: Agile scrum sprints for Greenfield COTS implementation and standup of industry standard Customer relationship application
  • LTD New Administrator:  Migration of Long Term disability services for employees from one vendor to another.
  • Short Term Disability S/W Upgrade: Enhance file feed and update integration to back systems on account of upgrade of services by vendor of Short term disability services for employees
  • Hyperion Cloud Implementation: Migration of on premise Business planning application Hyperion to Oracle Cloud.
Agile Coach / Leading Utility company, MI | USD 11 mn | Team Size: 48 | Jun 14 – Apr 16
Senior Project Manager / Lead Scrum Master for Plant & Field business unit, managing various investment, enhancement and sustain projects. C360 project at DTE entails replacement of homegrown legacy customer billing system with SAP Customer Relations and Billing (SAP CRM). As a SAFe Release Train Engineer / Lead Scrum master was responsible for integration of plant & field business applications with SAP CRM
  • Wrote business cases and worked IRR for yearly business planning.  Business case included efficient / effective technical solutions, L2 plans and business benefits
  • As agile coach guided scrum teams and team members, use and adopt agile lean / Kanban development by defining SOPs for incremental development, releases and acceptances of user stories.
  • As SAFe agilist helped build Agile release trains for SAP CRM interfaces with applications and business processes.
  • Mentored and guided scrum teams and scrum masters on agile processes, development and continuous improvement
  • SAFe Scrum master for implementation of SAP CRM and integration with plant & field business unit using agile release trains(ART)
  • Achieved planned Sprint velocity and burn rate through effective sprint planning, retrospective meetings, backlog grooming and daily scrums, TDD and RAD/JAD sessions and impediments removals
  • Waterfall approach Project Plans: WBS, Quality, Risk, Change, Configuration, Communication and Closure plans in MS Project for new enhancements and investment initiatives  
  • Collaboration with Architects, support functions and vendor teams for meeting the business/project objectives.
  • Used Team Foundation Server for build and release management
  • Usage of PMBOK guidelines for crating project artifacts and defining delivery processes
  • Transmission & Storage Oneview: PI iPad/ surface dashboard for proactive monitoring / trending of gas engines performance
  • ServiceBench: B2B cloud application for Scheduling / Routing of vendors and field technicians for Home Protection plans customers using ios devices
  • Maximo upgrade: upgrade from 5.5 to 7.5 of asset management solutions
  • Codes & Standard Audit Tool: mobile and tablet-based automation of field audit findings and data collections
  • Streetlight trouble reporting: Mobile and web reporting of street light outages using SaaS GIS maps
  • SWIFT: Kanban(Just in time) scrum sprints for building eCommerce transactions for move in move out services and billing interface for move in move out  and home protection plan customers
  • ComIndexer: ingestion of work order completion forms into documentum and maximo and work flows for payments
  • C360 Interfaces: Integration end points of plant & field applications with SAP CRM (e.g ESRI, Maximo, Theft & Collection etc)
Senior Scrum Master @ The Hartford, Windsor, CT | USD 5.2 mn | Team Size: 56 | Jan  13 – Jun 14
Lead Scrum Master / Agile Coach for ECOS:(Enterprise Claim Operating System) program. ECOS entails replacement of legacy claim management system with COTS implementation of GuideWire Claim Center (GCC), and its integration of business application
  • SAFe policy theme at portfolio level build to make agile release trains for guidewire integration with policy admin systems. Integration of both consumer as well as commercial policy products with guidewire
  • Achieved planned Sprint velocity through effective sprint planning, retrospective meetings, backlog grooming and daily scrums and engaging of product owner using Rally
  • As agile coach played the role of process check master, ensuring team following agile process for each user story as per definition of Done and facilitated product owner writing user stories, helped other scrum masters in agile ceremonies
  • Used Continuous Integration, Continuous testing, JAD sessions and TDD to increase sprint velocity, burn down
  • Waterfall approach Project Plans: WBS, Quality, Risk, Change, Configuration, Communication and Closure plans in MS Project for implementing Documentum ECM and xPressions. Integrating of Guide wire claims center with Documentum ECM using DFS and xPressions using SOAP
  • Setup of share point portal for Document management (Project Artifact repository) and Approval workflows
  • ECOS – Policy Theme: implementation of GCC using SAFe Agile release trains (ART) Integration of GCC  with policy admin systems for both consumer and commercial product lines
  • Documentum expressions: Documentum ECM implementation and xPressions based applications for customer communication  
  • PEGA BPM: Integration of Guidewire and Documentum ECM with PEGA BPM for business process workflows
Program Manager @ BASIX (World Bank) | Washington DC | USD 42 mn | Team Size: 135 | May 09 – Dec 12 
Program Manager for Enterprise wide Documentum ECM implementation, Business transformation program on account of Business Process Management using Documentum BPM suite
  • Managed Integration of Application Portfolio (approx. 100 applications), Data (ER Diagrams, Data maps, Data Flow, Staging, finalization) and Processes (As Is, To Be, Flow Charts, Data Flow, Document flow using MS Visio) of revenue streams for centralized command and control
  • Setup and governance of Program Management Office(PMO) for Business Process Management / Re-Engineering, Change Management and Enterprise level IT programs
  • As Agile coach, enabled app owners into Product owners and guided teams to scrum functions and processes
  • Ownership of Resource (vendors, in-house & client) Plan, Risk Management Plan, Change Control Plan and Quality plans
  • Documentum ECM solution implementation for enhanced regulatory compliance. Business Process Re-Engineering on account of Documentum Workflows (As Is, To Be, Flow Charts, Data Flow, Document flow, Metadata capture, Taxonomy population)
  • Estimation of Return Analysis, Cost Benefit Analysis, Cash Flow, Income Statement, Balance Sheet, Activity based costing for business, Transfer pricing for partners, Revenue and Cost Budget planning for the program
  • User TFS for work scheduling and assignment and managing capacity utilization of resources
  • Steering committee meetings to gain support from Sponsors, Stakeholders, Business Unit heads, Support functions, Vendors and Partners for the business transformation and IT programs
  • NeGP Program (Washington DC, India | USD 41 mn | Team: 68 | May 09 – Dec 12)
Implementation of Documentum D2 ECM and BPM solution. Setup of Franchise network for delivery of Credit, Insurance, B2B and B2C services and products. Development of prepaid eCommerce platform, STEMS (Single Terminal enabling Multiple Services). eCommerce transactions carried through mobile by the channel partners using SMS server.
  • Delphix ERP (Washington DC, India | USD 2 mn | Team: 27 | May 09 – Dec 12)
Implementation of Oracle 12 Financials as the core business application. Migration of servers to Data center for outsourced management. Migration and Integration of Applications, Data and Processes of revenue streams (Credit, Insurance, AgBDS, IDS) for centralized command and control.
  • Delphix ECM (India | USD 800K | Team: 18 | Aug 09 – Dec 12)
Web and Mobile Device Enablement & Customization of oracle 12 ERP for client micro finance institutions. Used Scrum sprints for delivery of customizations to the clients. Citrix Presentation server hosting for the MFI client institutions for efficiency.
  • AVIVA insurance (India | USD 320K | Team: 22 | Feb 10 – Dec 12)
Using Agile Scrum sprints and FDD for design and development of SoA based web application for Life and General Insurance application, premium submission and claim settlement. Also managed BPO for micro insurance policy/premium/claims for 3 mn rural customers

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Agile Coach | Program manager | Project manager | Scrum Master

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