Profileimage by Nicolas Lassen Senior project manager (agile & classic). Business analytics expert. Business architect. from Lasne

Nicolas Lassen

available

Last update: 19.04.2024

Senior project manager (agile & classic). Business analytics expert. Business architect.

Graduation: Bachelor in Business and Administration (BBA) (4 years) - Top 5% in class
Hourly-/Daily rates: show
Languages: Danish (Native or Bilingual) | German (Full Professional) | English (Native or Bilingual) | French (Native or Bilingual) | Dutch (Full Professional)

Attachments

Nicolas-Lassen-CV-20231128_090124.docx
Nicolas-Lassen-resume-20231128_090124.docx

Skills

Hands-on Client Delivery Manager and Senior Program / Project Manager.  Solution oriented, with excellent communication and problem solving skills.  Strong background in Business Analytics (EPM, BI, Analytics).

Full-cycle solution implementations skills (15 years +).
Very strong focus on efficient and pragmatic services delivery to maximize future benefits and optimize implementation and maintenance effort of the chosen solution.
Good facilitation, presentation and communication skills.

Key experience
- Client delivery management. Managing delivery of +/- 20 million Euro annual contractual revenue.
- Leadership, program / project management (15+ successful programs & large projects with global reach).
- Project management maturity audits, project management process improvement and coaching.
- Agile, PMI (PMBoK), Prince 2 & ASAP methodologies. Currently cross-training to SAP Activate.
- Excellent communication and moderation capabilities.
- Requirements analysis & design, supervision and configuration of large-scale international software implementation initiatives with CxO visibility (mainly SAP / Business Analytics).
- Successfully delivered all aspects and phases of projects from pre-study / requirements analysis through design, configuration / implementation, tests, documentation, trainings, roll-out, post go-live support.
- Strong stakeholder management and project metrics follow-up.
- Working with off / near-shore teams.
- Customer change management & coaching for new solutions.
- Multiple hands-on configurations of SAP Business Analytics solutions (management, financial and operational reporting, forecasting and planning – driver and allocation based).
- Internal team leadership (15+ people).
- Main project locations: Belgium, Luxembourg, USA, Denmark, Finland, Switzerland,...
- SAP Top Talent

Key skills
  • Client delivery management
  • Program / project management
  • Architect – Business Analytics
    • Excellent requirements analysis and design skills
      • Functional (financial and production) process review, analysis and design
      • Matrix (dimensional) data analysis & Data logic
    • Enterprise Performance Management
      • Group reporting
      • Management reporting
      • Budgeting & Forecasting
      • Consolidation
    • Business intelligence
      • Multidimensional financial and operational data visualization design
        • KPI analysis & definition
        • Dashboarding (financial & operational)
        • Data model design
    • Analysis and design of efficient and value adding solutions
  • SAP
  • Communication, presentation, facilitation and documentation
  • Customer Management
  • People Management
Keywords:
Client delivery manager / Services delivery manager 
Project manager, Program manager (Agile, PMI framework, Prince 2), Team Leader.
Finance processes, Financial reporting, Operational reporting, Reporting processes.
SAP Analytics, Group reporting, EPM, BI, S/4 HANA, SAP FC (BFC / BOFC).
KPI, Dashboard, Data structure, Data analysis, Attributes and Measures, Data visualization, Big data, Data consistency.
SAP Global portfolio vision.
SAP Financial consolidation (SAP FC BOFC), SAP Analytics Cloud (SAC), SAP Group Reporting (GR), SAP Intercompany, SAP BPC, SAP BI,
MS Project, MS Visio, MS Office suite.

Project history

05/2021 - Present
SAP Client Delivery Manager - SAP Enterprise Cloud Services (RISE - ECS)
SAP (Internet and Information Technology, >10.000 employees)

Responsibilities
  • Owns, develops and supports growth of the client relationship for SAP ECS
  • Is the voice of the client within SAP and recognized as the escalation point for all issues with regards to the ECS engagement
  • Is fully accountable for the ECS client engagement and service delivery, supported by various ECS roles and functions as needed
  • Ensures seamless alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, ECS Partners and customer’s System Integrators or other Hosting Partners
  • Proactively positions new ECS service offerings, packages and brokers upsells within the client via the SAP Sales team (e.g. Industry AEs and others)
  • Actively drives the cloud transformation agenda with key client stakeholders to ensure adoption of S/4HANA and cloud standardization
  • Drives Customer Success – takes accountability for ECS service delivering expected outcomes to the business.
  • Drives Commercial Success – avoids service credits, looks for improvement opportunities for upsell, engages Sales for pursuit
  • Drives Digital Transformation Success – aligns services to client’s transformation strategy and goals
  • Expected to spend most of the time on sustainable account management (e.g. growing relationship, continued utilization of ECS portfolio and enlarging ECS footprint) and limited time on service delivery
  • Optionally supports SAP Sales team during pre-sales phase with advice and experience from the field with the goal to craft sustainable engagements 
  • Expected to spend up to 20% of time onsite at client location
Tasks
  • Set up the engagement, manage all engagement delivery lifecycle phases after contract signature (on-boarding, transition, stabilization, operations, off-boarding)
  • Define the project / delivery / service plan, perform active stakeholder mgmt., governance, reporting, communication plan, meeting structure, risk mitigation, escalations path, etc.
  • Ensure operational excellence on contract administration supported by ECS functions (profitability reporting, invoicing, credits, penalties etc.)
  • Identify service improvements and delivery opportunities and realize the value for the client
  • Prepare, realize, and follow-up of strategic planning workshops towards S/4HANA transformation 
  • Create and execute the ECS Innovation agenda for the client
  • Continuously increase client intimacy and establish close relationship with C-Executives and key stakeholders
  • Track and report on business growth and upsell throughout the entire engagement lifecycle

01/1994 - Present
Founder - Management / Invoicing company
Obel Energy

Management / invoicing company

10/2018 - 04/2021
Amplify Resources Group - Partner - Head of EMEA
Amplify Resources Group

  • Initiating the setup of a Business Analytics (Enterprise Performance Management & Business Intelligence) practice in Europe from scratch (long-term 5-year plan).
  • Objective: Bring value to clients through the efficient implementation of IT solutions for internal and external reporting in Finance, Controlling, Accounting and Operations (SAP: SAC, GR, BFC, S/4 HANA,…).
  • Individual project management and implementation activities.
  • SAP licenses and services Partner.

02/2020 - 08/2020
Roche (contract) - Senior Project / Program manager SAP Analytics Cloud (SAC) launch program
Roche (Pharmaceuticals and medical technology, >10.000 employees)

Senior Project manager – SAP Analytics Cloud (SAC) Launch Program.

  • Implementation of the SAC program governance structures to enable future scaling of the platform throughout the Roche organization.  Target: >10.000 users.
  • Advanced BI, analytics, predictive and planning initiatives.  SAP BW(/4), HANA based.
  • Definition and implementation of governance structure, platform processes, sub-project tracking (PoCs and projects), skill sharing and training, marketing, self-service principles, …
  • Link between IT, business (and SAP) for the efficient adoption of the strategic analytics platform.
    • Alignment of business requirements and IT teams.
  • Monitoring of individual initiatives (PoCs & Projects).

10/2017 - 06/2018
KPMG - Director
KPMG Advisory

  • Provided guidance and shared knowledge with team members focusing on complex, specialized topics.
  • Worked with KPMG teams to plan engagement objectives and RFP responses.
  • Led relationships with software vendors for Business Analytics solutions.

07/2015 - 09/2017
Prime Reporting Group - Partner – EPM (& BI) services
Prime Reporting Group

  • Successfully led and implemented Business Analytics initiatives for clients:  Enterprise Performance Management (EPM) and Business Intelligence (BI).
    • IT solutions for internal and external reporting in Finance, Controlling, Accounting and Operational topics.
  • Provided guidance and change management best practices for clients during strategic implementations of solutions.
  • Led Business Development activities in client acquisition and services sales.
  • Belgium, Luxembourg, Denmark.

11/2013 - 06/2015
EY - Director – Business Advisory Services
EY Belgium

  • Delivered Program Management services (hands-on program management & audits) for large IT programs.
  • Led multiple engagement teams within the practice.
  • Drove and guided team members whilst developing their knowledge with a focus on complex, specialized topics.
  • Worked with EY team and client to plan engagement objectives and the strategy to comply with professional standards and address risks inherent in the engagements.

07/2007 - 10/2013
Client Engagement Manager & Business Analytics Practice Lead
SAP BeLux

  • Developed and managed client engagements for the implementation of SAP core ERP solutions.
  • Developed and managed client engagements for the implementation of the SAP Business Analytics suite of applications (EPM – BFC/IC/DM/BPC, BI, HANA).
  • Program & Project management duties (hands-on & coach).
  • Configured SAP Business Analytics solutions (EPM – BFC/IC/BPC, BI).
  • Trained, coached and mentored all members of the Business Analytics practice team on solutions, program management (PMI, Agile and ASAP frameworks) and best practices.
  • Engaged customers in Global escalations to deliver solutions for the identified issues.

05/2001 - 06/2007
Cartesis BeLux, Services Leader - Enterprise Performance Management
Cartesis

  • Developed and managed client engagement for the implementation of Cartesis solutions for group reporting.
  • Head Program / Project manager - Led and managed projects from inception to post go-live support (PMI framework).
  • Led customer change management initiatives (training development and roll-outs)
  • Configured solutions for multiple customers (Cartesis Magnitude – now SAP FC, Cartesis Planning).
  • Trained, coached and mentored all members of the consulting practice team on functional and program management best practices.

01/1998 - 04/2001
Senior consultant – Change Management / Business Process Reengineering
TMA Group (Lux)

  • Analyzed business processes and proposed improvement scenarios.
  • Hand in hand coaching of customers on introduction and follow-up of new processes.
  • Implemented formal measurement of improvements by creation of KPIs and Dashboard based reporting.

Local Availability

Open to travel worldwide
Profileimage by Nicolas Lassen Senior project manager (agile & classic). Business analytics expert. Business architect. from Lasne Senior project manager (agile & classic). Business analytics expert. Business architect.
Register